Maintenance Technician

SUMMARY

As our Maintenance Technician, you are the backbone of the property that maintains the physical aspects, cleanliness, safety, and appearance of the property, while ensuring safety of community and company standards is met. You must be a team player that takes great pride in your work, assisting residents with issues within their home, providing them with the best customer service and be a jack of all trades with general knowledge of HVAC, plumbing, appliance repair and electrical.

CLASSIFICATION

The position is a full-time, regular, non-exempt position.

REPORTING RELATIONSHIP

The position reports directly to the Maintenance Supervisor.

ESSENTIAL FUNCTIONS

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
• Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills and painting.
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.
• Performs inspections by walking property.
• Performs maintenance as scheduled by the Maintenance Supervisor.
• Knowledge of state, local, and federal fair housing laws.
• Attends and participates in training and safety programs as required by WWC.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company professionally.
• Dresses per WWC appearance standards.
• Maintains and safeguards all company tools and equipment.
• Must be willing to work evenings or weekends (on call) in case of an emergency.
• Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• High School diploma or equivalent.
• Must possess a valid driver’s license.
• HVAC, EPA, and CPO certifications preferred.
• General maintenance knowledge in the following areas: plumbing, HVAC, electrical, drywall and appliance repair.
• Must possess a valid driver’s license.

PERSONAL COMPETENCIES

• Regular use of complex machines and equipment (desktop/laptop computer and software, road and production machines and equipment, etc.) with ability to manage work through digital means.
• Ensure a safe and hazard free living and working environment.
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills
• Attention to detail.
• Professional appearance and demeanor

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit. The employee is frequently required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include the ability to see.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.