Position Overview

This position provides critical support to all areas of NEBG at Tower Hill with duties including building and grounds maintenance, back-up to custodial function when required and other duties as assigned. NEBG at

Tower Hill has an inclusive, team-oriented staff dedicated to supporting our living museum.

Responsibilities

• Using tools and equipment provided, perform repairs as assigned by Facilities Manager, including light electrical, plumbing, mechanical, HVAC and carpentry.

• Performs routine maintenance to building and equipment in accordance with pre-determined schedule or assignment by Facilities Manager.

• Exterior or interior painting or staining of walls, trim, doors, furniture or structures.

• Supports snow removal operations under the direction of the Facilities Manager and/or Director of Horticulture. Tasks may include but are not limited to plowing (with appropriate experience and license), shoveling snow, operating a snowblower and applying ice melt as needed.

• Notification to Facilities Manager when required repairs are too technical to complete by in-house staff. When the manager is not available, notify CFOO and/or contact vendor for completion.

• Responds to staff requests for maintenance or repairs, prioritizing safety issues first.

• When applicable, provide help or guidance to outside vendors.

• In the event of staffing issues, help or perform custodial duties such as cleaning or setups.

• Will share on-call after-hours responsibilities on a rotating basis.

• Be welcoming to all staff and the public and respectful of staff differences and preferences.

• Use gender-neutral communication styles and respect everyone’s pronouns.

• Attend Inclusion, Diversity, Equity, and Accessibility (IDEA) workshops and training sessions.

• Work with an awareness of surroundings and be vigilant to any possible threat to the safety of staff and the public, or NEBG. Ensure all concerns are reported promptly.

• Comply with provisions of the current Employee Handbook, all published personnel policies and job description requirements.

• Other duties as assigned.

Schedule

The standard work schedule for this position is Sunday-Thursday. However, at times, the technician will need to be flexible with this schedule based on the needs of the event calendar.

Physical**Demands/WorkingConditions:**

• Must be able to lift 50 pounds repeatedly.
• Must be able to work indoors and outdoors in all seasonal extremes.
• Must be able to bend, squat, kneel, stand, and walk for extended periods of time.
• Must be able to work with appropriate tools and machinery.
• Must be able to effectively use standard office technology including telephones and computers, and Microsoft Office software including Outlook, Word, and Teams.

Note: Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act.

• High School diploma or equivalent
• 2-3 years proven work experience in a maintenance or facility support position
• Experience working with the public, customer service
• Strong work ethic