Maintenance Technician

The Maintenance Technician is responsible for ensuring the hotel is maintained in excellent condition, delivering a safe, comfortable, and visually appealing environment for both guests and team members. This role plays a critical part in the overall guest experience by proactively maintaining guest rooms, public spaces, and back-of-house areas, while responding quickly and effectively to maintenance requests.

Key Responsibilities:

• Perform routine maintenance and repairs in guest rooms, including HVAC systems, plumbing, electrical fixtures, appliances, furniture, and finishes
• Maintain all public areas, including the lobby, restaurant, rooftop spaces, fitness center, and exterior grounds, ensuring they meet brand and cleanliness standards
• Respond promptly to guest and staff maintenance requests with a high level of professionalism and urgency
• Conduct preventative maintenance programs to extend the life of equipment and reduce unexpected breakdowns
• Troubleshoot and repair building systems including heating, cooling, electrical, and plumbing systems
• Assist with ongoing property improvement projects, renovations, and seasonal preparations
• Ensure all work is completed in compliance with safety standards, local codes, and company policies
• Maintain organized records of maintenance activities, work orders, and equipment inspections
• Monitor the condition of the property and proactively identify areas needing attention or repair
• Work collaboratively with housekeeping and front desk teams to prioritize room readiness and minimize out-of-order rooms

Qualifications:

• Previous maintenance experience in a hotel, commercial property, or similar environment preferred
• Working knowledge of HVAC, plumbing, electrical, and general building systems
• Strong problem-solving skills with the ability to work independently
• Ability to prioritize tasks and manage time effectively in a fast-paced environment
• Excellent communication and customer service skills
• Basic computer skills for work order systems and communication
• Ability to lift, carry, and move equipment and supplies as needed

What We’re Looking For:

We’re seeking someone who takes pride in their work and understands that every detail matters. The ideal candidate is reliable, hands-on, and committed to maintaining a property that reflects the quality and experience our guests expect from Hotel Indigo. A positive attitude, team-first mindset, and a sense of ownership in the building are essential.