Maintenance Technician

Overview

Join our dynamic team as a Maintenance Technician for Venture Smoky Mountains and become a vital part of ensuring the seamless operation of our facilities. In this energetic role, you will be responsible for maintaining, repairing, and troubleshooting a wide range of duties regarding property maintenance and routine preventative maintenance. Your expertise will help keep our operations running smoothly. If you thrive in a fast-paced environment and enjoy solving challenges, this is the perfect opportunity to showcase your skills and grow professionally.

Duties

• Complete regular property maintenance and routine preventative maintenance on Venture Resorts cabins
• Occasional maintenance, repair, and cleaning of pools and hot tubs
• Daily completion of assigned work order tasks and management; providing consistent communication and key details of work needed/provided through both written and verbal communications
• Responsible for logging all work orders in Breezeway
• Daily management of fix list needs for vendors to ensure completion of work orders
• Ensure that all owner and guest requests are met in a timely manner.
• Ability to troubleshoot internet issues
• Assist Inspections and Housekeeping to ensure all cabins meet company standards
• Represent Venture Smoky Mountains with extreme professionalism and provide exceptional customer service to guests, owners, coworkers, and vendors
• Adhere to applicable federal laws, rules, and regulations including those related to Anti-Money Laundering (AML) and the Bank Secrecy Act (BSA).
• Other duties as assigned

Requirements

• Proven experience as a service technician. A strong background in appliance repair, HVAC/R systems, or mechanical systems repair is a plus but not required. Training will be provided.
• Ability to lift up to 50 pounds at a minimum and exert 50+ pounds of force.
• Mechanical knowledge sufficient to diagnose issues quickly and implement effective solutions efficiently.
• Ability to operate maintenance tools safely and effectively; familiarity with MRO (Maintenance, Repair & Operations) practices is a plus.
• Strong customer service skills with the ability to communicate technical information clearly to non-technical stakeholders.
• Valid driver’s license with experience operating company vehicles responsibly.
• Use arms and legs, sit stand, walk, bend, twist, stoop, lift, reach, and twist.
• Evening, weekends, on call, and Holiday shifts are required to meet business demands
• Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation
• Valid Drivers License and clean driving record

Join us as a Maintenance Technician if you're passionate about maintaining high standards of safety and efficiency through expert technical work! Your dedication will directly impact our operational excellence while providing opportunities for professional development.

Pay: $21.00 per hour

Expected hours: No less than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person