Maintenance Technician, EV Charging Operation

About the Role

The Maintenance Technician, EV Charging Operation performs hands-on preventive maintenance, corrective maintenance, troubleshooting and technical aftersales support. Technicians are the field execution arm of Operations and do not own regulatory, commercial or engineering policy decisions.

Key Responsibilities

• Carry out scheduled preventive maintenance and routine inspections of Mega Chargers and associated equipment.

• Attend charger breakdowns and customer technical service calls within the assigned SLA/on-call arrangement.

• Perform first-level diagnosis and troubleshooting of charging guns/connectors, power modules, controls, displays and communications equipment.

• Replace approved components and spare parts in accordance with BYD/OEM procedures.

• Perform post-repair functional and charging tests before returning equipment to service.

• Support inspection and maintenance of associated electrical equipment within the technician’s authorised scope.

• Support ESS/BESS inspection and maintenance only in accordance with approved procedures and authorised work scope.

• Support new charger installation, testing, commissioning and site handover.

• Record fault codes, repair actions, parts used, photographs, test results and job completion status.

• Provide technical aftersales support to customers, fleet users and site personnel when required.

• Identify recurring faults and report them to the Head, Operations & Maintenance for engineering escalation.

• Escalate work requiring licensed electrical or specialist authorisation to the appropriate authorised personnel.

• Participate in standby/emergency response arrangements as required.