Maintenance Technician Hotel

About the role

Forum Hotel is seeking a dedicated and skilled Maintenance Technician to join our facilities team in George Town, Penang. This is a full-time position that plays a crucial role in maintaining the highest standards of our hotel infrastructure and guest experience. As Maintenance Technician, you will be responsible for the upkeep, repair, and maintenance of all hotel equipment, systems, and facilities to ensure seamless operations and guest satisfaction. Your work will directly contribute to the safety, comfort, and overall quality of our hotel environment.

Key responsibilities

1. Perform routine preventative maintenance on all hotel systems including HVAC, plumbing, electrical, and mechanical equipment
2. Respond promptly to maintenance requests from guests and staff, troubleshooting and resolving issues efficiently
3. Conduct regular inspections of guest rooms, common areas, and facility infrastructure to identify potential problems before they escalate
4. Execute repairs and replacements of fixtures, appliances, and equipment throughout the hotel
5. Maintain accurate maintenance logs and documentation of all work completed
6. Collaborate with external contractors and service providers when specialist repairs are required
7. Ensure all maintenance work complies with safety regulations and hotel standards
8. Test and maintain emergency systems, including fire safety equipment and backup generators
9. Support housekeeping and front-of-house teams to resolve facility-related issues promptly

What we're looking for

1. Proven experience as a Maintenance Technician, handyperson, or in a similar maintenance role within the hospitality industry or related field
2. Strong technical knowledge of HVAC systems, plumbing, electrical systems, and general building maintenance
3. Competency in using and maintaining hand and power tools safely and effectively
4. Ability to read technical drawings, schematics, and maintenance manuals
5. Valid certification or qualifications in relevant trades (electrical, plumbing, or mechanical) is highly desirable
6. Excellent problem-solving skills with the ability to troubleshoot issues and implement effective solutions
7. Strong attention to detail and commitment to maintaining high standards of workmanship
8. Ability to work independently and as part of a team in a fast-paced hospitality environment
9. Good communication skills and a customer-service-oriented mindset
10. Physical fitness and willingness to perform physically demanding tasks
11. Flexibility to work shifts including evenings, weekends, and public holidays as required

What we offer

Forum Hotel is committed to providing a supportive and rewarding work environment for all our team members. We offer competitive remuneration commensurate with experience and qualifications. Our benefits package includes health and safety provisions, professional development opportunities to enhance your technical skills, and a positive workplace culture where your contributions are valued. We believe in work-life balance and provide flexibility where possible. Additionally, team members enjoy staff privileges and discounts at the hotel and partner establishments. We are committed to providing a safe working environment and supporting the wellbeing of our employees.

About us

Forum Hotel is a respected hospitality establishment located in the vibrant heart of George Town, Penang. We pride ourselves on delivering exceptional guest experiences through outstanding service, comfortable accommodation, and well-maintained facilities. Our hotel is a destination choice for both leisure and business travellers, and we are committed to maintaining the highest standards across all aspects of our operations. We believe that our success is built on the dedication and expertise of our team members, and we foster a workplace culture that values professionalism, integrity, and continuous improvement. Forum Hotel is dedicated to being an employer of choice in the Penang hospitality sector.

Apply now

If you are a skilled and reliable Maintenance Technician looking for a rewarding opportunity in the hospitality industry, we would like to hear from you. Please submit your CV, relevant certifications, and a cover letter detailing your maintenance experience to our Human Resources team. We look forward to welcoming a talented professional to our facilities team at Forum Hotel.