Maintenance Technician/ Night Shift 3pm-11pm

Position Summary

The Hotel Maintenance Technician is responsible for maintaining the hotel’s building, guest rooms, public areas, equipment, and systems in a safe, clean, and fully operational condition. This position performs preventative maintenance, responds to maintenance requests, completes repairs, and assists in maintaining a positive and safe environment for guests and team members.

The ideal candidate is dependable, service-oriented, hands-on, and able to troubleshoot and resolve a variety of maintenance issues.

Essential Duties and Responsibilities

Guest Room Maintenance

· Inspect, repair, and maintain guest rooms to ensure they meet hotel quality and safety standards.

· Respond promptly to guest maintenance requests.

· Repair or replace items such as door locks, faucets, toilets, light fixtures, outlets, switches, televisions, thermostats, furniture, and other guest room equipment.

· Perform basic plumbing, electrical, carpentry, painting, and drywall repairs.

· Ensure guest rooms are returned to service promptly after maintenance work is completed.

Building and Preventative Maintenance

· Perform scheduled preventative maintenance on hotel equipment, guest rooms, public areas, and building systems.

· Inspect and maintain HVAC systems and perform basic troubleshooting and repairs (HVAC qualified).

· Monitor plumbing systems and repair leaks, toilets, faucets, drains, and other fixtures.

· Perform basic electrical repairs and replace lighting, switches, outlets, and other electrical components as permitted.

· Assist with maintenance of boilers, water heaters, laundry equipment, kitchen equipment, elevators, and other hotel systems, as applicable.

· Maintain exterior areas, including walkways, parking areas, doors, windows, lighting, and landscaping-related maintenance.

General Repairs and Maintenance

· Perform general building repairs.

· Assemble, repair, and maintain hotel furniture and fixtures.

· Assist with renovation projects, room upgrades, and property improvement projects.

· Identify potential maintenance issues before they become larger or more costly repairs.

· Maintain an organized maintenance shop and ensure tools and equipment are properly stored and maintained.

Safety and Compliance

· Follow all hotel safety policies, procedures, and emergency protocols.

· Maintain compliance with applicable federal, state, and local safety regulations.

· Identify and report safety hazards, equipment failures, and building concerns to Chief Engineer or General Manager.

· Follow proper procedures when working with electrical, mechanical, plumbing, HVAC, and other building systems.

· Use appropriate personal protective equipment (PPE) when required.

· Assist with emergency situations, including water leaks, power outages, severe weather, and other property emergencies.

· Participate in safety inspections and corrective action plans.

Guest Service and Teamwork

· Provide professional and courteous service when interacting with hotel guests.

· Communicate maintenance issues and room status with the Front Desk and Housekeeping teams.

· Prioritize maintenance requests based on guest impact, safety concerns, and operational needs.

· Work cooperatively with all hotel departments to maintain a safe and positive guest experience.

· Communicate significant repairs or equipment concerns to the Chief Engineer, or General Manager.

Qualifications

Required

· High school diploma or equivalent preferred.

· Previous hotel, building, apartment, facilities, or general maintenance experience preferred.

· Basic knowledge of plumbing, electrical, HVAC, carpentry, painting, and general building maintenance.

· Ability to troubleshoot maintenance problems and determine appropriate solutions.

· Ability to safely operate hand tools, power tools, ladders, and maintenance equipment.

· Strong attention to detail and ability to work independently.

· Good communication and customer service skills.

· Ability to prioritize multiple tasks and respond effectively to urgent maintenance needs.

· HVAC, electrical, plumbing, painter or other technical certifications are preferred but not required, depending on the position.

Physical Requirements

· Ability to stand and walk for extended periods.

· Ability to lift, carry, push, and pull up to 50 pounds or more, with or without reasonable accommodation.

· Ability to climb ladders and stairs and work in confined spaces when necessary.

· Ability to bend, kneel, reach, and perform physical maintenance activities throughout the workday.

· Ability to work indoors and outdoors in varying weather conditions.

Benefits

Harmony Hospitality offers a comprehensive benefits package including:

• Competitive compensation
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO)
• Employee Discounts
• Hilton Team Member Travel Program

Schedule

This position may require flexible scheduling, including:

• Full-Time
• Day, Evening, and Night Shifts
• Weekends and Holidays as Required

· On-call or emergency response shifts

Compensation

$15.00 – $20.00 per hour

• Eligible for overtime in accordance with federal and state law.
• Non-Exempt (Hourly)

Compensation is based on experience, qualifications and certifications.

Work Location

On-site – Norfolk, Virginia

Harmony Hospitality is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected classification.

Equal Employment Opportunity (EEO) StatementOur hotel is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other basis protected by federal, state, or local law.

Salary History Prohibition NoticeIn strict compliance with Virginia law, we will not inquire about, request, or rely upon a candidate’s prior wage or salary history during any stage of the application or interview process.

At-Will & Flexibility DisclaimerEmployment with this organization is "at-will," meaning either party can terminate the relationship at any time. This job description is not an exhaustive list of all duties, and management reserves the right to amend or alter responsibilities at any time to meet business needs.

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person