GENERAL JOB DESCRIPTION

As a working maintenance supervisor for The Technology House, you will be responsible for maintaining a safe and secure building, grounds, and machines by following a machine maintenance schedule, maintaining the inside and outside of the facility, and performing other essential duties assigned on an as-needed basis. This position will work at our in Solon. As this position grows, there may be opportunity for supervisory growth over our custodial services.

RESPONSIBILITIES

• Ensure all facility systems and equipment are in working order (i.e., HVAC, plumbing, electrical, etc.)

• Maintain outside of buildings to ensure grounds are safe and in working order

• Maintain inside of buildings to ensure safe and operational working areas

• Schedule and perform routine inspections and maintenance in facilities, making repairs as needed

• Conduct and document regular building inspections

• Follow maintenance schedule while fulfilling ticket submissions, completing the necessary documentation (i.e., certifications, audit paperwork), and creating reports on maintenance-related occurrences

• Train and supervise maintenance staff on maintenance procedures

• Communicate with and train employees on safety procedures

• Communicate products that need to be purchased for machines

• Work with management to secure and negotiate repair contracts

• Oversee work done by outside vendors and contractors

• Collaborate with building owners and upper management on budgeting for facility needs

• Other duties as assigned

QUALIFICATIONS

• High school diploma or GED, advanced technical training preferred

• 3+ years of experience required

• Sound computer literacy skills

• Mechanical skills and acumen (knowledge of plumbing, HVAC, electrical, mechanical, hydraulic, pneumatic, and other building systems a plus)

• Ability to perform basic fixes on machines (i.e., CNC mills, lathes, and additive equipment)

• Proficiency with repair tools and techniques

• Professional communication and interpersonal skills, including the ability to speak with all levels of employees, guests, and vendors

• Time management, organization, and prioritization abilities

• Keen attention to detail and quality control skills

• Efficient problem-solving skills

OTHER REQUIREMENTS

• Ability to lift up to 50 pounds

• Ability to climb ladders

• Ability to stand and walk for prolonged periods of time

KEY PERFORMANCE INDICATORS (KPIs)

Key performance indicators, or KPIs, are a set of quantifiable measurements used to gauge overall long-term performance of a company, department, or position. KPIs specifically help determine achievements as they compare performance to a set of targets, objective, or goals. The following KPIs apply to the position and/or department applicable to this job description.

Equipment uptime

Target

Ticket closure time

Target

BENEFITS

The Technology House offers the following benefits:

• 401(k) matching
• Health insurance and HSA
• Voluntary life insurance
• Dental and vision insurance
• ST/LT disability
• Paid time off and holidays
• Critical illness
• Accidental death and disability

ITAR REQUIREMENTS

The Technology House has a responsibility to comply with all applicable requirements set forth by International Traffic Arms Regulations, or ITAR (22 CFR 120-130). As such, this position may have access to ITAR controlled information, and the candidate must meet eligibility requirements to work in the United States.

VISION, MISSION & VALUES

The Purpose of The Technology House is to create superior value to our customers by utilizing advanced technology to keep our customers at the forefront of their field.

Our Vision is to be a customer-centric, premier contract manufacturer by merging cutting-edge additive technology and traditional manufacturing to deliver quality products faster than ever before.

Our Mission is to invest in new technologies and empower our people to continuously improve our processes to meet or exceed our customers’ expectations in quality and service.

We strive to meet these while following our core Values: Teamwork, Quality, Innovative Technology, and Accountability.