Maintenance Transformation Manager

Better begins here

Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Maintenance Transformation Manager leads a time‑bound program to modernise Crown Perth’s maintenance operating model—simplifying processes, embedding IBM Maximo Application Suite (MAS 9.1), and lifting preventative maintenance (PM) maturity.

The role is accountable for end‑to‑end change delivery: mapping and redesigning workflows, formalising SOPs/WPIs and standards, driving CMMS adoption (desktop and mobile), and establishing sustainable governance and metrics.

Please note this is a 24 month fixed term contract.

Key responsibilities:

• Define scope, roadmap, milestones and RACI for the maintenance transformation, aligned to the MAS 9.1 rollout and local operational priorities.
• Orchestrate the integration of asset/PM data stewardship (Data & Asset Manager), controlled technical records (Senior Document Controller), and M365 collaboration/automation.
• Codify standards in SOPs/WPIs and quick‑reference job aids; align with Crown document templates and controls.
• Lead cross‑functional collaboration with Maintenance Managers, Coordinators, Help Desk/Workplace Systems, Finance, Procurement and the MAS implementation partner.
• Define and publish a standard KPI pack (PM compliance, backlog, schedule adherence, cost‑to‑serve, MTBF/MTTR, contractor performance) with Finance alignment.

About you

• 8+ years in maintenance/engineering environments with 3+ years leading CMMS‑enabled change (Maximo strongly preferred).
• Demonstrated delivery of process redesign, SOP/WPI uplift, and document‑control integration.
• Proven stakeholder leadership across trades, supervisors, planners/coordinators, and senior managers; experience working with implementation partners.

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.