Maître d’

Overview

Join our dynamic team as a Maître d’ and become the welcoming face that sets the tone for an exceptional dining experience. As the maître d’, you will lead guest relations, oversee reservations, and ensure smooth restaurant operations with enthusiasm and professionalism. Your energetic approach will motivate the team, elevate guest satisfaction, and create memorable moments for every visitor. This paid position offers an exciting opportunity to showcase your organizational skills, hospitality expertise, and passion for delivering outstanding service in a lively environment.

Responsibilities

• Greet guests warmly upon arrival, providing a positive first impression and guiding them to their tables with enthusiasm.
• Manage restaurant reservations efficiently using advanced table management systems, ensuring optimal seating arrangements and waitlist flow.
• Coordinate with the kitchen and service staff to ensure timely delivery of food and beverages, maintaining high standards of guest satisfaction.
• Oversee guest relations throughout the dining experience, addressing any concerns promptly and professionally to ensure a memorable visit.
• Supervise host/hostess staff, providing training on phone etiquette, customer service skills, and restaurant protocols.
• Handle phone communication with clarity and professionalism, managing reservation inquiries, special requests, and guest feedback.

Requirements

• Excellent communication skills with a friendly demeanor
• Demonstrated customer service skills with a passion for guest relations and creating positive dining experiences.
• Basic math skills for handling bills, reservations, and POS transactions accurately.
• Familiarity with food safety standards and restaurant operations to ensure smooth service flow.
• Organizational skills to manage multiple tables, reservations, and guest needs efficiently under pressure.
• Previous experience in food service or hospitality environments is highly preferred; restaurant experience is a plus.

Join us as a Maître d’ where your energetic leadership will inspire our team to deliver exceptional service every day!

Pay: $18.00 - $22.00 per hour

Expected hours: 10.0 – 25.0 per week

Work Location: In person