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Major Incident Manager and Problem manager

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Onsite

Major Incident Manager and Problem manager

Accel It Services

Major Incident Manager and Problem manager

3 months ago

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Important information


Contract type:

Permanent

Salary:

₹700,000 – ₹750,000 / year

Location:

Mumbai, Maharashtra, India

Work mode:

Onsite

Published on:

7 August 2026

What they need


Hiring for Major Incident & Problem Manager for Mumbai location.

Required Technical Skill Set**

Own and manage Major Incident and Problem management process.

Perform impact analysis and qualify Major Incidents.

Ownership of the major incident bridge and drive high impact incidents to closures.

Perform Major incident reviews.

Proactive & reactive problem management.

Knowledge of RCA techniques like 5 WHYs

SLA Reporting.

Excellent verbal and written communication.

MS Office.

Desired Experience Range-4+ Years

Location of Requirement - Mumbai, Jogeshwari

Thanks & Regards,

Yasmin Shaikh HR

Phone: 8451980441

Email: [email protected]

Accel Limited

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