Make Ready Technician

Department: Machine Division (MAC)

Employment Type: Full Time

Location: San Antonio

Description It is the responsibility of the Make Ready Technician to complete PDI and Make Ready Activities for new equipment purchased for sales or rental not requiring the assistance of a HOLT Service Department. The New Equipment Prep Tech will also coordinate and facilitate PDI and make ready activities for machines requiring field assembly. The position will work closely with local service departments when a PDI or Make Ready requires service assistance.

Essential Functions

• Complete make ready & PDI activities for new equipment or refer to local shop for further disposition.
• Install work tools consistent with the application or configuration.
• Collaborate with customers, other departments, & outside services to complete field assembly.
• Documents incoming damages & communicates with New Inventory Department.
• Performs record keeping on activities related to the PDI & make ready process.
• Maintains equipment and work areas – keeps in good, clean, and orderly condition
• Requires regular and punctual employee attendance.
• Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Performs other duties as assigned

Knowledge, Skills, And Abilities

• Proficient with current computer software systems, related hardware, and machine electronic systems
• General knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of construction rental equipment industry and can demonstrate safe operating skills
• Performs basic troubleshooting and diagnosing of equipment malfunctions and failures
• Technical knowledge and experience with Caterpillar heavy equipment preferred
• Ability to determine causes of operating errors and deciding what to do about it
• Strong planning and coordination skills
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Demonstrate the ability to start-up and safely operate all types of construction rental equipment
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to accurately compile and maintain documentation

Requirements Education and Experience:

• High school diploma or equivalent preferred
• More than three years of work-related skill, knowledge, or experience required
• Service technician-related experience preferred
• Ability to operate heavy construction equipment and familiarity with Caterpillar equipment preferred

Supervisory Responsibilities None

Travel

• Some travel may be required

Physical Requirements

• This position involves extended periods in the upright position
• This role frequently communicates with others, and must be able to exchange accurate information in these situations
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment

• Regularly works outdoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high-speed rotating equipment
• Requires wearing common protective or safety equipment
• Required to perform work in cramped spaces and/or high places.
• Frequently works at a fast pace with unscheduled interruptions.

Disclaimer Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.