Mall Associate

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Mall Associate | MAF Properties | West Region

ROLE SUMMARY
The position is responsible to manage all the Centre related administrative tasks to ensure smooth day to day functioning of the assigned Centre including reporting to the Centre Management on a timely basis.

ROLE PROFILE

• Coordinate document collection, payments, and administrative processes.
• Manage petty cash records, reconciliations, and financial documentation.
• Administer operational systems and portals (Procurement, Legal, PMHUB, DocuSign, etc.).
• Process procurement and payment requests while ensuring compliance with approval and financial control procedures.
• Support tenant relations, including communications, onboarding/offboarding, training, and portal updates.
• Maintain operational records, reports, and audit documentation, ensuring timely implementation of audit findings.
• Coordinate with internal teams and Finance on invoices, refunds, insurance certificates, and operational requirements.
• Prepare and provide operational reports, fact sheets, and monthly inputs to support asset management and decision-making.

REQUIREMENTS

• Bachelor’s degree in Business Administration or a related field.
• 3–5 years of experience in administration, reporting, and operational support.
• Retail or shopping mall experience is preferred, ideally within the GCC.
• Strong reporting and documentation skills.
• Experience managing purchase orders (POs), invoicing, and payments.
• Experience maintaining budgets and financial records.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.