Mall Manager

• Oversee daily mall operations, including facilities, security, parking, and customer service.
• Manage and maintain strong relationships with tenants, suppliers, contractors, and business partners.
• Monitor tenant performance, lease compliance, store operations, and customer concerns.
• Develop and implement marketing, promotional, and mall events to increase foot traffic and sales.
• Manage operating budgets, expenses, revenue targets, and financial performance.
• Ensure compliance with health, safety, security, fire, and government regulations.
• Supervise, train, and evaluate mall employees and department heads.
• Coordinate maintenance, repairs, renovations, and improvement projects.
• Handle customer complaints and resolve operational issues promptly.
• Prepare operational and financial reports for senior management.
• Identify opportunities to improve customer experience, tenant satisfaction, and overall mall performance.

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