Managed File Transfer Professionals

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Required Information

Details

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Role

Managed File Transfer

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Required Technical Skill Set

Connect Direct (IBM Sterling) or JSCAPE or RVS

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No. of Requirements

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Desired Experience Range

6+ Years

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Location of Requirement

Desired Competencies (Technical/Behavioral Competency )

Must-Have

• Extensive hands-on experience with administration (building/updating integrations) and support for IBM Sterling (Connect:Direct on Unix, Control Center)

• Hands-on experience in defining, developing, and delivering data transmission solutions (Enterprise level FTP and Fax products, e.g., MFT, MoveIT, RightFax)

• Experience in building automation jobs in JSCAPE.

• Experience in installation/ administration/ managing JSCAPE.

Good-to-Have

• experience upgrading Connect: Direct on Unix, Windows

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Role descriptions / Expectations from the Role

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• Setup new transmissions
  • Configuration of accounts and file transfers
  • Installation and configuration of the Connect: Direct connector
  • Creating configuration in IBM Sterling/JSCAPE/RVS as defined in the architecture.
  • Use of appropriate encryption
  • Test solution in model, validate with customer/end user/vendor, monitor for a week before migrating to production
  • Interface with internal and external customers to determine managed file transfer requirements
• Incident Management
  • Any failures reported by CC should be taken care within the SLA based on the priority
  • Retrigger files and/or fix the failures.
  • Use Emergency Concept for critical jobs/files
  • Read and debug code related to FTP, SFTP, PGP encryption/decryption, zip, etc.
• Change Management
  • Any change in the production and pre-prod environment will be carried out through Change Management process.
• Problem Management
  • Root cause identification Any repetitive incident or major incident should go through Problem Management to identify root cause and mitigate
• Risk Management
  • Identify Risks in the environment End Of Life or known errors or customized legacy scripts/codes with no documentation
  • Old hardware/software mitigation
• Certificate Management
  • Update internal certs as needed
  • Update Keys and/or certs based on external vendors
  • Maintain repository of Certificates
• Password Management
  • Any user accounts not managed through CyberArk should be reviewed and recertified periodically.
• Application upgrades
  • Minor version upgrades on application to maintain application free from vulnerabilities and to ensure Vendor s support
  • Applying patches to application
• Vendor Engagement
  • External suppliers and/or vendors should be engaged for/during the troubleshooting.
• Managed file transfer internal/external with Connect:Direct and RVS
• JSCAPE as multiprotocol server (SFTP/ interface for passive external file transfer
• Manual file exchange with JSCAPE for personal file transfer

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