Managed Wifi- Technical Engineer

Hiring for one of our Clients.

Managed Wi-Fi Services Technical Engineer

Location: Mumbai
Experience: 6-10 Years
Industry: ISP / Telecom / IT Infrastructure / Managed Services

Job Summary

We are looking for a technically strong Managed Wi-Fi Services Engineer responsible for deployment, configuration, monitoring, troubleshooting and ongoing support of enterprise Wi-Fi and network infrastructure for customers.

Key Responsibilities

• Configure, deploy and troubleshoot Enterprise Wi-Fi / WLAN networks.
• Handle installation and configuration of Access Points, WLAN Controllers, Hotspot Gateways and Switches.
• Perform Wi-Fi site surveys, RF planning, network planning and implementation.
• Provide L1/L2/L3 remote and on-site technical support for Wi-Fi-related issues.
• Monitor network performance and proactively identify and resolve connectivity issues.
• Troubleshoot AP, controller, switching, VLAN, DHCP, NAT and LAN/WAN-related issues.

Technical Skills Required

• Strong hands-on experience in Managed Wi-Fi / Enterprise WLAN.
• Good knowledge of TCP/IP, LAN/WAN, VLAN, DHCP, DNS, NAT and routing/switching.
• Experience with Wi-Fi solutions from Aruba, Ruckus, Cisco/Meraki, HP, D-Link, TP-Link or similar.
• Experience with WLAN Controllers and Hotspot/Captive Portal solutions.
• Knowledge of Wi-Fi troubleshooting, RF concepts and site surveys.

Preferred Profile

• 510 years of experience in Wi-Fi / Network / Managed Services.
• Experience in ISP, Telecom, Hospitality, Enterprise or IT Infrastructure environments.
• Strong troubleshooting and analytical skills.
• Comfortable with both remote support and field/site visits.
• Good communication and customer-handling skills.
• Ability to work in a 24x7 managed-services environment when required.