ManageEngine Implementation Engineer

ManageEngine Implementation Engineer

Location: Delhi (On-site / Client Visits)

Department: Technical

Employment Type: Full-time | Experienced

Notice Period / Joining: Immediate

Key Responsibilities

• Conduct end-to-end Proof of Concept (POC), installation, and post-installation support for ManageEngine solutions both remotely (via MS Teams) and on-site at client premises.
• Execute structured deployment and configuration of Unified Endpoint Management (Endpoint Central) servers and client agents.
• Implement and configure ITSM operations using ManageEngine ServiceDesk Plus.
• Troubleshoot agent-server communication issues, firewall blocks, and proxy configurations to maintain optimal agent health.
• Manage Active Directory (AD) synchronization for automated user discovery and group policy (GPO)-based agent rollouts.
• Build and generate custom operational and compliance audit reports covering overall IT infrastructure health.
• Follow defined Plans of Action (POA) and maintain structured technical documentation and work files.

Candidate Requirements

• Experience: Minimum 3+ years of hands-on experience in deploying, configuring, and troubleshooting ManageEngine Endpoint Central and ServiceDesk Plus.
• Core Expertise: Deep knowledge of Endpoint Central architecture, client deployment, AD/GPO integration, and ITSM workflows.
• Soft Skills: Strong verbal and written communication skills for client handling, disciplined execution against POAs, and clear documentation capabilities.
• Commute & Mobility: Must possess own conveyance for local travel to client sites across Delhi.
• Work Schedule: 6 days a week (Monday to Saturday; 1st and 3rd Saturdays are off).

Important Note: This is an implementation-specific role. Candidates with purely System Administrator backgrounds need not apply.

Pay: Up to ₹45,000.00 per month

Work Location: In person