Management Analyst

Los Angeles County Department of Public Health

Substance Abuse Prevention and Control

Management Analyst

Hourly Rate: $35.76

Position: Non-Exempt

Fully Paid Medical/Dental Insurance

Contract through October 31, 2027

The following provides a general description of duties and a more specific description of requirements for the Management Analyst. Please note that the summary of responsibilities and required abilities identified below are not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

The Management Analyst will perform a variety of analytical, technical, and/or confidential and sensitive assignments in core functional areas of human resources, contract development and administration, or health programs operations and administration.

Minimum Qualifications

• A Bachelor’s degree from an accredited college or university -AND- Two years of experience performing basic to routine analytical assignments that involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.
• -OR-
• Four years of experience performing basic to routine analytical assignments which involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.
• -OR-
• A Master's degree or higher from an accredited college or university in a discipline related to core administrative areas such as contract development and administration or human resources; health programs analysis; or in a discipline related to the core business function or mission of the department.
• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Desired Qualifications

• Analytical and technical skills in researching, identifying, locating, and extracting relevant information from and related to credentialing, onboarding/offboarding, and management of user access
• Compiles information in an organized way to support analysis and improvement of the system, policies and procedures, and to inform programmatic decision-making
• Manage system access workflows for onboarding and offboarding by verifying user credentials, assigning appropriate access levels, and resolving access related issues
• Maintains tracking spreadsheet, documentation, and credentialing records
• Supports team with coordinating logistics in the planning and execution of meetings and discussions
• Provides operational reporting and administrative assistance to ensure efficient credentialing operations and alignment with compliance and finance requirements.
• Analyzes workflows for completeness, accuracy, and efficiency, and assisting in proposing solutions to identified needs to ensure workflows are optimized to minimize system or configuration errors and prevent inappropriate system access.
• Performs end-to-end data validation and quality assurance for provider credentialing records through verifying licensing and credentialing fields, coordinating corrections, monitoring credential expirations, tracking renewal documentation, and escalating gaps to maintain compliance, prevent service interruptions, and reduce processing delays