Management Development Associate

Job Summary

Jatro BPO is looking for a proactive and career-driven Management Development Associate who is eager to develop a strong foundation in business operations, client support, and process management within the Australian strata and property services industry. The role provides hands-on exposure across multiple departments, allowing trainees to develop practical skills, business knowledge, and professional capabilities for future specialist or leadership opportunities.

Key Responsibilities

• Undergo a structured training program with rotations across key BPO functions, including administrative support, property coordination, insurance processing, and client services.
• Support team leads and supervisors with daily administrative and operational tasks, including reports, documentation, task monitoring, and client-related requirements.
• Gain hands-on exposure to Australian strata management processes, offshore service delivery, and department-specific workflows.
• Learn and utilize company systems, tools, and software used in property and insurance administration, such as Strata Master, Smata, PIQ, and Stratamax.
• Assist with projects, data entry, research, documentation, and basic process analysis as assigned.
• Maintain accurate records of assigned tasks and provide regular progress updates to mentors or department heads.
• Demonstrate initiative, professionalism, adaptability, critical thinking, and problem-solving skills throughout the training program.
• Complete performance assessments and training milestones for consideration for future specialist or junior leadership opportunities.

Qualifications

• Bachelor’s degree in Business Administration, Management, Accounting, or a related field.
• Strong English communication skills, both written and verbal.
• Excellent organizational and time-management skills with strong attention to detail.
• Ability to adapt and perform effectively in a fast-paced, client-focused environment.
• Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook; Google Workspace experience is an advantage.
• Willing to work during Australian business hours.
• Willing to work onsite at our Sindalan or Telebastagan, City of San Fernando, Pampanga offices.
• Fresh graduates with college leadership experience, organizational involvement, or Latin Honors are encouraged to apply.

What We Offer

• Structured training and mentorship from experienced professionals.
• Clear career development and progression opportunities within Jatro BPO.
• Hands-on exposure to Australian strata and property management operations.
• Competitive compensation and government-mandated benefits.
• A supportive and collaborative work environment.
• Opportunity to develop skills across multiple business functions and prepare for future specialist or leadership roles.