Management Development Program Associate

The Management Development Program Associate is an entry-level leadership development role

designed to prepare high-potential team members for future management positions within the Lifting

Centers. They will receive hands-on training and practical experience across all core business functions,

including inspections, service, repairs, sales, customer service, coordination, scheduling, and fall

protection training.

Upon successful completion of the program, the Management Development Program Associate will have

foundational experience in:

• Lifting, rigging, and crane inspections, repairs, and service coordination
• Below-the-hook lifting and fall protection equipment
• Sales and customer relationship management
• Safe, efficient Lifting Center Operations
• Leadership and management readiness

Job Duties:

• Learn and support crane, fall protection and rigging inspections, including documentation, identification of damaged equipment, and customer communication

• Develop working knowledge of below-the-hook lifting devices, rigging hardware, wire rope, chain,

  synthetic slings, hoists, and related lifting equipment

• Participate in fall protection training and learn to support customer education on proper equipment

  selection, use, inspection, care, and storage

• Gain exposure to crane systems, including crane components, inspection requirements, service

  needs, and customer applications

• Support crane service activities, including work coordination, service documentation, and

  communication with customers and technicians

• Learn processes related to rigging repairs, including intake, assessment, repair coordination,

  quality checks, and final customer delivery

• Build technical product knowledge involving rigging, cranes, below-the-hook equipment, and fall

  protection solutions

• Assist the sales team with customer inquiries, product recommendations, quotations, order follow

  up, and relationship development

• Provide professional customer service by responding to requests accurately, promptly, and

  courteously

• Support order processing, service coordination, job tracking, inventory awareness, and

  administrative tasks as assigned

• Assist with scheduling inspections, training, repairs, deliveries, service work, and customer

  appointments

• Maintain accurate records, inspection reports, customer information, work orders, and scheduling

  details

• Complete assigned training, demonstrations, job rotations, and development milestones

  Maintain work area, equipment, and tools in a clean and organized manner; follow all Safety

  guidelines

• Committing to Lifelong Learning by completing all assigned learning and seeking opportunities to

  improve self

Other duties as assigned

Safety:

• Demonstrate care and concern for all team members

• Understand and lead the execution of Mazzella safety programs and training for team members

  and stakeholders

• Make safety a daily point of emphasis and regularly communicate as much with your teams

• Report all injuries, incidents and near hits immediately and investigate to identify root cause and

  corrective actions

• Keep yourself and others safe by identifying hazards and implementing control measures to

  eliminate/reduce risk

• Contact Director of Safety upon being contacted by any official of a regulatory agency such as

  OSHA, EPA, etc.

Education and Experience:

• A high school diploma or GED is required; an undergraduate degree from an accredited college or

  university in a related discipline is preferred. In the absence of a degree, directly related

  education, training, certifications, and professional experience demonstrating the knowledge,

  skills, and abilities required for the position may be considered, where a number of years and

  proven knowledge may offset the degree requirement.

• Interest in developing a career in operations, service management, sales management, or lifting

  and safety equipment management

• Mechanical aptitude and willingness to learn technical products and services

• Strong communication, organization, and customer-service skills

• Ability to prioritize tasks, coordinate multiple activities, and maintain attention to detail

• Ability to work collaboratively with employees across sales, service, operations, and administrative functions

• Basic computer proficiency and comfort learning business software, scheduling tools, and

  inspection documentation systems

• Ability to work safely around industrial equipment and in warehouse, shop, customer-site, and

  office environments

Work Environment:

Physical Activity: Frequency:

Standing Frequent (31% - 65% of the workday)

Walking Frequent (31% - 65% of the workday)

Sitting Frequent (31% - 65% of the workday)

Talking and/or listening Constant (> 66% of the workday)

Twisting of wrist / arm Frequent (31% - 65% of the workday

Why Join Mazzella?

• Team-Oriented Environment : Experience the power of collaboration and support from colleagues who genuinely care about your success.
• Work-Life Balance : Enjoy a real balance between your professional and personal life, ensuring fulfillment both at work and at home.
• Growth and Development : Embark on a lifelong learning journey with tailored development opportunities and a clear career path.
• Humble, Hungry, Smart Culture : Embrace our core values of humility, hunger for excellence, and smart decision-making, creating a culture of respect and innovation.
• Market-Competitive Salaries : Receive compensation that recognizes your contributions and reflects our commitment to fair and competitive pay.
• Comprehensive Benefits : Access a wide range of benefits, including paid time off, affordable health insurance, dental, vision, 401(k) with company match, life insurance, and disability insurance.
• Free Virtual Doctor Visits : Take advantage of our Teledoc service with $0 copay, prioritizing your health and convenience.
• Tuition Reimbursement : Invest in your future with our tuition reimbursement program, supporting your continued education and personal growth.

Our Core Values

• Be Safe – A personal commitment to everyone’s well-being; purposeful control of risk.
• Be a Lifelong Learner – Routinely acquire new skills and capabilities that bring value.
• Be Humble – Emphasize the team over self, without ego or status.
• Be Hungry – Always looking for more, self-motivated, and committed to going above and beyond.
• Be Smart – Common sense about people; good judgment and intuition about group dynamics.

Join us at Mazzella and experience the difference of working with a company that puts people first. Together, we'll achieve greatness and shape the future of our industry.

EOE / Drug Free Workplace