Management System & Continuous Improvement

About the role

We are looking for an Management System & Continuous Improvement Specialist to develop, implement, and maintain our management systems and operational processes. You will work closely with Coordinators, Middle Management, and Directors to ensure compliance with international standards, improving operational processes, and driving continuous improvement initiatives throughout the company. Your work will be instrumental in upholding our commitment to quality excellence and organizational effectiveness.

Key responsibilities

• Drive and facilitate continuous improvement (Kaizen) across departments, using structured problem-solving methodologies (PDCA-SDCA)

• Develop, implement, and maintain integrated management systems aligned with international standards (ISO 9001, ISO 14001, ISO 45001, or similar certifications as applicable)

• Monitor operational performance through QCDSM (Quality, Cost, Delivery, Safety, Morale/Manpower)

• Conduct internal audits to assess compliance with established procedures, standards, and regulatory requirements

• Analyze operational data, identify root causes, and provide actionable recommendations to management

• Monitor implementation and sustainability of improvement initiatives and management actions

• Prepare performance reports and escalate critical or recurring issues to Middle Management and Directors

• Document management system procedures, work instructions, and policies to ensure clarity and consistency across all departments

• Monitor key performance indicators and metrics related to management system effectiveness

• Communicate management system requirements to relevant stakeholders and support departmental compliance efforts

What we're looking for

• Bachelor's degree in engineering, business administration, quality management, or a related field

• Minimum 3-5 years of experience in continuous improvement, operational excellence, quality assurance, management systems, or process improvement roles especially in manufacture

• Strong knowledge of Kaizen, Obeya, Lean Six Sigma

• Proven knowledge of international standards such as ISO 9001 (Quality Management Systems) and ISO 14001 (Environmental Management Systems)

• Excellent written and verbal communication skills in Indonesian and English

• Proficiency in using quality management software and Microsoft Office applications

• Strong analytical and problem-solving abilities with attention to detail

• Ability to work independently and collaboratively with cross-functional teams, strong stakeholder management skills

• Relevant certification such as ISO 9001 Lead Auditor, ISO 14001 Lead Auditor, or equivalent qualifications would be advantageous

What we offer

We are committed to supporting the professional development and wellbeing of our employees. We offer competitive compensation packages, and opportunities for career advancement within a growing organization. Our workplace culture emphasizes collaboration, innovation, and continuous learning. We provide a supportive work environment where your contributions are valued and recognized. Additionally, we offer standard employee benefits including health insurance coverage. We encourage a healthy work-life balance and provide a safe, inclusive workplace where all team members can thrive.