Management Trainee

MUJI's Management Trainee Program is a career track designed to develop highly motivated new graduates into future store managers and headquarters executives. You will begin by gaining hands-on experience in customer service, store operations, inventory management, and other frontline tasks, learning the fundamentals of MUJI’s business from the ground up.

DUTIES & RESPONSIBILITIES

• Store Operations & Customer Experience

- Gain hands-on experience in daily store operations, including cashiering, customer service, receiving, replenishment, and inventory management.

- Maintain MUJI standards for store presentation, product availability, cleanliness, and customer experience.

- Develop strong product knowledge and effectively assist customers.

• Sales & Business Management

- Monitor daily sales, store KPIs, customer traffic, and product movement.

- Analyze business performance and identify opportunities to improve sales, productivity, and profitability.

- Support sales planning, forecasting, and execution of action plans.

• Visual Merchandising & Inventory

- Implement MUJI's VMD standards and support product displays, launches, and seasonal changes.

- Monitor inventory accuracy, stock levels, replenishment, and product movement.

- Identify and address inventory and merchandising concerns.

• People Management & Leadership

- Support shift operations, manpower allocation, task delegation, and daily briefings.

- Coach and guide team members on customer service and operational standards.

- Progressively take responsibility for leading teams and managing store activities.

• Problem-Solving & Continuous Improvement

- Identify operational and business challenges and develop practical solutions.

- Lead or participate in projects that improve sales, customer experience, inventory, and productivity.

- Present recommendations and project results to Store and Area Management.

QUALIFICATIONS

• Education: Bachelor's degree in Business Administration, Management, Marketing, Retail Management, Hospitality Management, Psychology, Engineering, or a related field.

• Language Skills: Strong English communication skills (reading, writing, and speaking).

• Personal Qualities: Excellent interpersonal skills, flexibility, and a desire to manage a team.

• Alignment with the Brand: Understanding of and alignment with MUJI’s philosophy (simplicity, quality, sustainability).