Management Trainee

Company Overview:

Goodwill Entertainment Holding Limited is a Singapore Exchange (SGX) listed entertainment group dedicated to developing diversified entertainment and social experience platforms.

The Group focuses on Multi-Entertainment Concepts, integrating family entertainment, live performances, nightlife entertainment, and F&B businesses to deliver innovative and engaging entertainment experiences.

Currently, the Group operates 12 HaveFun Family Karaoke outlets across Singapore, and continues to expand its entertainment and dining portfolio, including:

• HaveFun LiveShow

• Club Fate

• Yakitori

• Bloom & Boom

• Sticks & Stones

• Central Kitchen Facility

By integrating multiple entertainment and dining concepts, the Group aims to create a comprehensive platform combining entertainment, social interaction, and lifestyle experiences.

Roles & Responsibilities:

1. Manage day-to-day operations of an outlet in order to ensure efficient operations

2. Provide a positive customer experience with fair, friendly, and courteous service.

3. Handle phone calls for reservations and enquiries.

4. Greet and direct guest to designated room.

5. Record orders, serve food and beverages.

6. Input orders into point-of-sales system.

7. Provide basic technical support (mic checks, karaoke system checks).

8. Maintain a safe and clean environment.

9. Ability to work unsupervised and produce quality work.

10. Communicate effectively with team members and management.

11. Ensure a neat and tidy appearance.

12. All other ad-hoc duties assigned by superior.

Job Requirements:

1. Proven experience in a supervisory or management role in entertainment or hospitality.

2. Strong leadership and team motivation skills.

3. Excellent communication skills for interacting with customers, staff, and management.

4. Ability to multitask in a fast-paced environment.

5. Basic computer skills, including POS systems and scheduling software.