Management Trainee

Job Description & Requirements

Management Trainee – Restaurant

Job Summary

As a Management Trainee, you will undergo structured training to develop skills in managing restaurant operations and progressively assume supervisory or management roles.

Responsibilities

Assist with daily restaurant operations, including opening and closing procedures, to ensure smooth functioning

Supervise front-of-house and back-of-house teams to maintain operational efficiency

Maintain high standards of food quality, service, cleanliness, and hygiene to enhance customer satisfaction

Assist in staff scheduling, training, and performance management to support team development

Handle customer enquiries, feedback, and complaints professionally to resolve issues and improve service

Monitor inventory, stock levels, wastage, and ordering to optimize resource management

Assist with cash handling, sales reporting, and cost control to support financial accuracy and profitability

Ensure compliance with food safety and workplace safety regulations to maintain a safe environment

Support promotional activities and initiatives to drive sales growth

Analyse restaurant performance data and suggest improvements to enhance operational outcomes

Collaborate closely with the Restaurant Manager and other departments to align goals and operations

Take on increasing leadership responsibilities throughout the training programme to prepare for management roles

Preferred competencies and qualifications

Diploma or Degree in Hospitality, F&B, Business, or related field is preferred

Strong communication and interpersonal skills to engage effectively with customers and team members

Customer-service orientation with the ability to work efficiently in a fast-paced environment

Willingness to work shifts, weekends, and public holidays to meet operational needs

Demonstrated leadership, problem-solving, and organisational skills to manage tasks and teams

Positive attitude and eagerness to learn and grow within the role