MANAGEMENT TRAINEE

Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.

The management trainee is responsible for managing the daily operations of a food court including drink stall, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.

Key Responsibilities:
1. Daily Operations Management:

• Supervise and manage day-to-day operations of the food court and drink stall.
• Ensure all food stalls adhere to operational standards and guidelines.
• Monitor and optimize workflow to enhance customer experience.
• Address customer complaints and resolve issues promptly.
• Ensure a high level of customer satisfaction by maintaining service quality.

2. Partners/Vendor Coordination:

• Liaise with food stall operators to address their needs and concerns.
• Ensure partners/vendors comply with contractual agreements and food court policies.

3. Hygiene and Safety:

• Oversee the cleanliness and hygiene of the food court / food stalls.
• Ensure compliance with health and safety regulations.
• Conduct regular inspections and audits to maintain standards.

4. Inventory and Supplies:

• Manage inventory levels of cleaning and dishwashing supplies and equipment.
• Coordinate with suppliers for timely procurement of necessary items.
• Monitor stock usage and implement cost control measures.

5. Staff Management:

• Supervise and train food court staff.
• Assist and manage shifts and workforce to ensure adequate coverage.
• Conduct performance evaluations and provide feedback.

6. Compliance and Reporting:

• Ensure compliance with all relevant regulations and standards.
• Prepare and submit operational and sales reports to management.

Qualifications:

• Degree in hospitality management, business administration, or a related field.
• Prior experience in food and beverage operations, preferably in a supervisory role.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of health and safety regulations related to food handling.
• Entry level candidates are welcome to apply, training will be provided.

Work Environment:

• The role involves working in a dynamic and fast-paced environment.
• Preferred with experience in food court operations
• Flexibility to work shifts, weekends, and public holidays as required.