Management Trainee

Key Responsibilities

• Achieve departmental sales targets, KPIs, and business objectives.
• Monitor daily sales performance and provide input on sales analysis, trends, and improvement opportunities.
• Conduct daily team briefings and regular floor walks to ensure excellent merchandising standards, store cleanliness, and proper maintenance of fixtures and displays.
• Manage inventory effectively to maintain stock availability while minimizing aged, damaged, and lost stock.
• Collaborate closely with Buyers and Merchandisers to optimize product assortment, promotions, and display presentation.
• Handle customer feedback and complaints professionally, providing appropriate resolutions in accordance with company guidelines.
• Ensure team members possess strong product knowledge and sales skills by conducting on-the-job coaching and shop-floor training.
• Support recruitment activities, including interviewing candidates, onboarding new hires, conducting performance appraisals, counseling staff, and managing performance improvement initiatives.
• Work with Human Resources to identify training needs and facilitate staff development programs to enhance team capabilities.
• Ensure all staff comply with company policies, security standards, and operational procedures.
• Support and participate in exhibitions, roadshows, promotional events, and sales campaigns.
• Undertake any other duties and responsibilities as assigned by Management.