Management Trainee - Operations

About Zippee:

• Zippee is building Indias #1 Quick Commerce Logistics for consumer brands.
• Brands connect their online store to Zippee in just a few clicks & can kickstart 30-Min Delivery/120-Min/Same-Day Delivery for customers through our dark store network across India.
• Our team is ex. Retention Science, oracle SCM, zomato, & from institutions like Hindu College, BITS Pilani, and the University of Southern California.
• Backed by VCs & founders of India's biggest unicorns, including Ashneer Grover (BharatPe), Kunal Shah (CRED), Peyush Bansal (Lenskart), and Prashant Pitti (easemytrip).

Job Description:

• We are looking for a driven and detail-oriented Management Trainee - Dark Store Operations to join our fast-paced operations team in Gurgaon.
• This role is designed as a launchpad into operations leadership, where you will work closely with senior team members to learn, execute, and optimize daily dark store operations.
• This is a high-energy, execution-focused role suited for individuals who thrive in unstructured environments and are eager to take ownership from day one.

Roles & Responsibilities:

• Assist in managing day-to-day dark store operations, including inbound, outbound, and inventory processes
• Support 2-hour / same-day delivery fulfillment to ensure high service levels and accuracy
• Work closely with the operations team to maintain inventory accuracy and stock availability
• Help monitor and improve SLAs such as order fulfillment time, picking accuracy, and dispatch timelines.
• Assist in inventory audits, stock reconciliation, and COD handling
• Support manpower planning, shift coordination, and workforce productivity tracking
• Collaborate with internal teams and external stakeholders (vendors, delivery partners)
• Identify operational issues and proactively suggest improvements
• Maintain daily reports (MIS) and provide insights to the management team

Qualifications:

• 0 - 3 years of hands-on experience in Operations.
• Experience in B2B, logistics, e-commerce, or startup environment preferred.
• Proven track record of managing paid campaigns and lead generation.

What you'll get:

• Opportunity to be part of a tight-knit rocketship passionate about empowering consumer brands in the quick commerce era.
• Annual company retreat.
• Steep learning curve, high ownership, and the chance to grow fast as we scale.