Management Trainee - Operations

About the Role

MOMOYO Malaysia is looking for a driven and proactive Management Trainee – Operations to build a career in F&B operations management, outlet performance and team leadership. You will gain hands-on experience in daily outlet operations, product quality, inventory control, staff management and new outlet openings while supporting MOMOYO’s expansion across Malaysia.

Key Responsibilities

• Daily Outlet Operations: Support daily operations, shift management, opening and closing procedures, cleanliness, hygiene, safety and customer service standards.
• Product Quality & Compliance: Ensure product consistency and compliance with recipes, food safety requirements, halal standards and operational SOPs.
• Inventory & Cost Control: Assist with stock management, replenishment, wastage reduction and outlet cost monitoring.
• Staff Coordination & Training: Support manpower scheduling, task allocation and crew training to maintain efficient outlet operations.
• Performance Monitoring: Track outlet sales, service efficiency and customer satisfaction; prepare reports and follow up on operational issues.
• New Outlet Development: Assist with pre-opening preparations, outlet setup and operational readiness for new outlets.
• Cross-Functional Collaboration: Work with Business Development, Marketing, Supply Chain and Finance teams to support business operations and improvement projects.

Requirements

• Bachelor’s Degree in Business Management, Hospitality, F&B Management, Operations Management or a related field.
• Approximately 1 year of experience in F&B, Retail, Hospitality or Operations; fresh graduates with relevant internships may also apply.
• Strong communication, interpersonal and problem-solving skills.
• Proactive, analytical and eager to learn.
• Comfortable working in a fast-paced F&B environment.
• Good command of English and Bahasa Malaysia; Mandarin is an added advantage.
• Willing to work shifts, weekends and public holidays when required.
• Willing to travel for outlet visits and operational support across Malaysia.
• Experience in F&B operations, retail operations or outlet management is an advantage.