Manager Access & Wellbeing Programs

For nearly fifty years, the Museum of Fine Arts, Boston has prioritized

accessibility, engaging audiences with disabilities through dedicated

access and wellbeing programs, and providing the accommodations needed

for a welcoming and comfortable museum experience for all visitors.

Reporting to the Assistant Director of Accessibility, the Manager of

Access and Wellbeing Programs is responsible for developing,

implementing, and improving MFA programs for visitors with disabilities

of all ages and services for audiences experiencing barriers of entry

into the Museum. Programs include on-site, off-site, and virtual tours,

artmaking, and wellness activations. With the Assistant Director, the

role serves as the primary supervisor for the dedicated cohort of

volunteer access guides. The Manager of Access and Wellbeing manages and

ensures programs are welcoming, compliant, and deeply engaging for

visitors with diverse physical, sensory, and cognitive disabilities. A

key component of this role is recruiting, training, and scheduling

volunteer access guides to assist in delivering inclusive offerings.

Essential Functions: ? Develop and manage access tours, wellbeing

engagement, and specialized programs for people with disabilities

including but not limited to access days, sensory days and activations

for Disability Pride Month. ? Work collaboratively across-departments

with communication, planning, implementation, and evaluation of

programs. ? Supervise day to day needs of access volunteers and

educators, including routinely updating training resources and drafting

a bi-monthly newsletter to access volunteers. ? Collaborate with

Volunteer Programs and Training to provide an effective and diverse

recruitment process for Access Volunteers. ? Design and deliver a

comprehensive schedule of ongoing evaluation, enrichment, and training

for access guides in collaboration with the Assistant Director of

Accessibility and the Volunteer Programs department. ? Lead wellbeing

programs and tours for visitors with disabilities as needed. ? Maintain

sustainable partnerships with local care facilities, schools, community

organizations and disability advocacy groups. ? Develop and manage

museum access tools such as sensory kits, large print binders, and the

access features of the museum mobile app. ? Manage the acquisition and

development of the tactile collection and integrate the collection when

developing multi-sensory experiences. ? Support the Assistant Director

of Accessibility to review institutional access needs such as exhibition

design and digital accessibility as needed. ? Support the Assistant

Director of Accessibility and conduct staff training on access related

topics such as universal design. ? Support internal museum departments

in responding to access inquiries. ? Provide support for Community

Engagement programs and events such as Community Celebrations and Open

House days as needed. ? Bachelor's degree in human services, museum

education, special education, art education, or related field; advanced

degree preferred. ? Three to five years of experience in museum

education, community-based arts programming, special education, or

disability advocacy. ? An understanding of pedagogical approaches

regarding curriculum design for people with disabilities, inquiry-based

learning, and object-based learning, ? Engaging presentation skills with

an ability to train and mentor guides on a variety of topics such as

gallery tour facilitation and disability justice. ? Demonstrated

knowledge and understanding of the ADA as well as familiarity with

Universal Design Principles and adaptive learning strategies. Experience

with audio description, adaptive technologies, or American Sign Language

a plus. ? Excellent computer and organizational skills; comfort with

technology. ? Ability to communicate clearly to a diverse range of

individuals. ? Demonstrated problem solving and critical thinking