Manager - Ad Operations (In store)

BUSINESS INTRODUCTION
Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE
Manager - In Store Operations | MAF Retail | UAE Corporate Head Office

ROLE SUMMARY
The Manager, In-Store Operations – Retail Media is responsible for managing and optimizing in-store media assets across UAE stores to maximize commercial performance, support revenue growth, enhance the customer experience, and ensure seamless campaign execution. The role works closely with store teams, commercial stakeholders, and vendors to deliver operational excellence, maintain media network performance, and drive the successful implementation of retail media strategies.

ROLE PROFILE

• Lead the execution of in-store retail media operations across multiple store locations, ensuring high standards of performance and reliability.
• Manage the deployment, utilization, and maintenance of digital screens, print media, and other in-store advertising assets.
• Partner with commercial, marketing, and store operations teams to align media activities with business objectives and promotional campaigns.
• Oversee vendor relationships, ensuring compliance with service level agreements, operational standards, and brand guidelines.
• Ensure flawless execution of advertising campaigns through effective planning, content scheduling, and operational governance.
• Monitor network performance, conduct regular audits, and coordinate issue resolution with IT and maintenance teams.
• Analyze campaign and operational performance data to generate insights, improve effectiveness, and maximize revenue opportunities.
• Support team development through coaching, performance monitoring, training initiatives, and knowledge sharing.

REQUIREMENTS

• Bachelor’s degree in Marketing, Business Administration, Communications, Economics, or a related field.
• Minimum 6 years of experience in retail media, advertising operations, digital media, or a related field.
• Strong knowledge of in-store media formats, digital screens, content management systems (CMS), and advertising technologies.
• Experience managing vendors, service providers, and cross-functional stakeholders in a fast-paced environment.
• Advanced analytical skills with strong proficiency in Microsoft Excel and performance reporting.
• Excellent communication, project management, and organizational skills, with the ability to work across multiple teams and locations.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.