Manager - Administration

Key Responsibilities:

• Lead and manage all administration operations at the corporate head office.
• Ensure a seamless experience for clients, channel partners, consultants, and VIP visitors.
• Oversee reception, concierge, pantry, housekeeping, and meeting room management.
• Develop and maintain hospitality SOPs to ensure consistent service standards.
• Coordinate hospitality arrangements for leadership meetings, board meetings, client presentations, interviews, and corporate events.
• Manage vendors for housekeeping, catering, pantry supplies, travel, and other hospitality services.
• Monitor cleanliness, ambience, office aesthetics, and service quality across all office areas.
• Plan and manage hospitality budgets, inventory, and procurement of hospitality related materials.
• Work closely with HR, Administration, Sales, Marketing, and Leadership teams to support business requirements.
• Handle guest feedback and resolve service-related issues promptly.
• Train and supervise hospitality and front office staff to maintain professional service standards.

Qualifications:

• Bachelor's degree in any discipline.
• 5-8 years of experience in corporate hospitality, real estate, luxury hotels, or hospitality management.
• Experience in managing hospitality teams and vendor operations.