Manager, AI Governance

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role will support the implementation and execution of the AI Governance framework to ensure that AI solutions are developed and used in a controlled, compliant, and risk-aware manner. The role will also coordinates governance processes across AI use case assessment, approval, and monitoring, ensuring alignment with regulatory expectations and Group standards. It provides operational oversight across the AI lifecycle, supports governance forums, and helps drive continuous improvement to ensure AI-related risks are effectively managed while enabling responsible adoption of AI.

Job Responsibilities

• Develop and enhance AI governance frameworks, policies and controls in line with regulatory and industry developments
• Embed AI governance requirements into business operations, projects and AI initiatives
• Oversee AI assessments, approvals, exceptions and escalation to ensure effective risk management
• Support governance committees, management forums and regulatory engagements through reporting, materials preparation and action tracking
• Maintain AI inventories and oversee the adoption of approved AI solutions across the organization
• Monitor AI risks, compliance, controls and key risk indicators, driving timely remediation and improvements
• Provide advisory support and recommend governance enhancements to address emerging AI, and regulatory risk

Job Requirements

• Degree in Information System, Computer Studies, Cyber Security, Risk Management or related disciplines
• Strong understanding of AI technologies, ethics, and their implications
• Experience in governance frameworks and tools (e.g. OneTrust), risk assessments and reviews
• Relevant professional qualifications (e.g. AAIA/AAISM/AAIR)
• At least 8 years of working experience of which 3-4 years at managerial or supervisor role
• Experience from banking / insurance industry / Technology company
• Committed, proactive, assertive and positive with a strong understanding of risk and business
• Fluent in both spoken and written English and Chinese
• Knowledge of Microsoft O365
• Able to articulate IT risk in relation to the businessExperienced in delivering presentations to senior management

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.