Manager - Analytics

Responsibilities

• Develop and drive BI and analytics strategies to support business growth and data-driven decision-making.
• Partner with stakeholders to define KPIs, business requirements, and analytics solutions.
• Lead the development of dashboards, reports, and data models to generate actionable insights.
• Analyze mall performance, CRM, marketing campaigns, and digital engagement to identify opportunities and improve results.
• Apply statistical analysis and predictive modelling to support business optimization and revenue growth.
• Ensure data quality, governance, and integration across multiple data sources.
• Present insights and recommendations to senior management.
• Lead and develop the analytics team and handle ad hoc analysis requests.

Requirements

• Degree in Data Science, Statistics, Mathematics, Business Administration, or related disciplines.
• 8+ years of experience in Data Analytics or Business Intelligence. Experience in Retail, FMCG, Shopping Mall, or Loyalty Programs is highly preferred.
• Strong SQL skills; experience with Tableau or other BI tools is preferred.
• Knowledge of ETL processes and data mart development is an advantage.
• Strong analytical, commercial, and stakeholder management skills.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Good command of English and Cantonese.

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