Manager - Application

Key Responsibilities

1. Application Engineering

• Understand customer component drawings, specifications, tolerances and process requirements.
• Develop suitable grinding processes and machine configurations for customer applications.
• Select appropriate grinding wheels, tooling, fixtures, dressing systems and coolant solutions.
• Define grinding parameters such as wheel speed, feed, depth of cut, dressing parameters and cycle time.
• Conduct feasibility studies for new grinding applications.
• Develop process sheets, application reports and technical proposals.

2. Process Trials & Validation

• Plan and conduct grinding trials at the company's facility or customer locations.
• Optimize grinding cycles to achieve required accuracy, surface finish, productivity and tool life.
• Analyze trial results and recommend process improvements.
• Validate machine capability against customer requirements.
• Support FAT/SAT and machine commissioning activities where required.

3. Customer Technical Support

• Work closely with customers to understand technical requirements and application challenges.
• Provide technical solutions for grinding-related problems.
• Visit customer sites for trials, process development, troubleshooting and technical discussions.
• Handle application-related customer complaints and ensure timely resolution.
• Build strong technical relationships with key customers.

4. Sales & Pre-Sales Support

• Support the Sales team during technical discussions and customer visits.
• Study RFQs and provide technical inputs for machine selection and costing.
• Prepare technical specifications and application proposals.
• Participate in customer presentations and technical negotiations.
• Support Sales in demonstrating machine capability and application benefits.

5. Grinding Process Development

• Develop new grinding applications for Cylindrical, Internal, Surface, Centerless and/or CNC Grinding, depending on company product range.
• Develop standard grinding cycles and application know-how.
• Improve productivity through cycle-time reduction and process optimization.
• Evaluate new grinding wheels, abrasives, coolants, dressing technologies and automation solutions.
• Identify opportunities for standardization and cost reduction.

6. Cross-Functional Coordination

• Coordinate with Design, Manufacturing, Production, Quality, Service and Sales teams.
• Provide application inputs for machine design and customization.
• Support engineering teams in resolving application-related technical issues.
• Ensure application requirements are clearly communicated during machine manufacturing and assembly.
• Assist Service teams in resolving complex customer application issues.

7. Documentation & Knowledge Management

• Maintain application databases, process parameters and trial reports.
• Prepare technical reports and customer presentations.
• Develop standard application guidelines and best practices.
• Maintain records of successful applications and lessons learned.
• Train application engineers and other technical team members.