Vancouver Island University

<h1>Manager, Applications and Integration Services</h1>
Manager, Applications and Integration Services is a strategic leadership role within the IT department responsible for overseeing the university's custom applications and integrations. These applications focus on the Student Information System (SIS) and Enterprise Resource Planning (ERP) and include many additional custom-coded tools and integrations. VIU is modernizing this suite of applications and collaborating with third parties to integrate proven solutions.
Employment Group
ADMIN
Position Number
00234
Division
VP Administration and Finance
Department
Information Technology
Campus
Nanaimo campus *Successful candidates must be able to attend in person on campus as required.
Location
Nanaimo, British Columbia
Country
Canada
Appointment Type
temporary full-time
Workload
35 hours per week
Pay Level
Excluded Pay Band 10: Minimum salary is $106,645 and maximum salary is $121,187.
Starting Salary
Normal salary placement at the time of hire is $106,645 (prorated if part-time). This position is eligible for annual performance-based salary increases.
Appointment Start Date
16-Nov-2026
Appointment End Date
10-Nov-2028
Additional Information
Appointment may end early or be extended
Applicant Documents
CV/Resume, Cover Letter, Name and contact information of recent supervisors willing to provide a reference
Posted Date
15-Oct-2026
Closing Date
21-Oct-2026
Job Reference
3066
Duties:
This position leads the Information Technology Services (ITS) Applications team in delivering reliable, scalable, and cost-effective solutions that support the university's academic mission and approximately 8,000 students. Reporting to the Director of Applications, Automation and AI, this manager will drive the university's applications modernization strategy, optimize coding practices, and establish best practices that enhance operational efficiency across the institution.
Key Responsibilities
<ul>
<li>Lead, mentor, and develop ITS Applications Team</li>
<li>Manage performance, assess, and hire team members</li>
<li>Foster a collaborative, learning-focused culture that encourages innovation and professional growth</li>
<li>Conduct performance evaluations, establish goals, and provide ongoing coaching and feedback</li>
<li>Build team capabilities through skills development, training programs, and knowledge sharing initiatives</li>
<li>Manage workload distribution, resource allocation, and team capacity planning</li>
</ul>
Application Architecture and Modernization
<ul>
<li>Ensure data is decoupled from business logic</li>
<li>Isolate the presentation layer from data and business logic layers</li>
<li>Refactor existing applications and workflows to accelerate delivery and streamline execution</li>
<li>Establish integration architecture standards and patterns</li>
<li>Modernize legacy code and workflows using industry best practices</li>
<li>Manage and reduce technical debt and application lifecycle risks</li>
<li>Develop modernization plans aligned with institutional priorities</li>
</ul>
Data Governance and Storage
<ul>
<li>Improve data storage strategies to support institutional data governance initiatives</li>
<li>Evolve mitigation strategies to minimize the risk the Oracle implementation imposes on the institution</li>
<li>Establish standards that protect data integrity while enabling reliable integrations across enterprise systems</li>
</ul>
Development Pipelines and Automation
<ul>
<li>Ensure all business logic is maintained in version control (Git)</li>
<li>Develop pipelines and automation to streamline release and development strategies</li>
<li>Establish standards and best practices for automated build, test, and deployment of applications and integrations</li>
<li>Drive continuous improvement in development workflows, reducing manual processes and accelerating delivery</li>
</ul>
Agile Delivery and Practices
<ul>
<li>Continue to implement an Agile development methodology across the Applications teams</li>
<li>Foster iterative delivery, continuous improvement, and clear prioritization of application work</li>
<li>Align sprint planning, backlog management, and release practices with institutional priorities</li>
</ul>
Collaboration and Stakeholder Management
<ul>
<li>Collaborate with business units and analysts to create design, specifications, and development plans and strategies</li>
<li>Coordinate with the Director of Applications, Automation and AI on strategic initiatives and technology roadmaps</li>
<li>Communicate effectively with technical and non-technical stakeholders across the university</li>
<li>Build and maintain collaborative relationships with key administrative and academic stakeholders</li>
<li>Participate in institutional planning to identify application and integration improvements</li>
</ul>
Application Security and Compliance
<ul>
<li>Establish Secure Software Development Lifecycle (SSDLC) practices</li>
<li>Embed automated security testing into CI/CD pipelines</li>
<li>Oversee application vulnerability remediation processes</li>
<li>Ensure compliance with university cybersecurity standards and policies</li>
</ul>
Operational Excellence
<ul>
<li>Establish and maintain operational processes, documentation, and pipelines for application development</li>
<li>Implement monitoring, alerting, and incident response procedures to ensure application reliability and availability</li>
<li>Lead root cause analysis efforts for application and integration incidents and drive preventive measures</li>
<li>Ensure change management processes balance innovation with stability and risk management</li>
<li>Maintain vendor relationships and evaluate emerging technologies that could benefit the institution</li>
</ul>
Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field and 5+ years of progressive experience in application development. An equivalent combination of education and experience may be considered.
<ul>
<li>Deep understanding of SQL and Oracle relational databases</li>
<li>Experience leading projects and teams through complex change driven by software development</li>
<li>Ability to develop in modern coding languages (C# preferred)</li>
<li>Experience with Agile methodologies</li>
<li>Familiarity with ERP systems and Student Information Systems</li>
<li>Proven track record of working with business units in software development</li>
<li>Strong project management skills with the ability to manage multiple competing priorities</li>
<li>Excellent communication and interpersonal skills with the ability to work across technical and business teams</li>
<li>Demonstrated ability to translate technical concepts for diverse audiences</li>
</ul>
Preferred Qualifications:
<ul>
<li>Three or more years of leadership experience, including coaching, and recruitment, and workforce planning</li>
<li>Master's degree in a related field</li>
<li>Experience in higher education IT environments</li>
<li>Professional certifications in software development and management</li>
<li>Understanding of application development and microservices architectures</li>
<li>Understanding of MortarCAPS or equivalent PSI data structures</li>
<li>Familiarity with compliance frameworks relevant to higher education (FOIPPA, PIPEDA, etc.)</li>
</ul>
Key Competencies
<ul>
<li>Strategic thinking and planning</li>
<li>Technical leadership and vision</li>
<li>Business process analysis</li>
<li>Risk management</li>
<li>Change management and organizational transformation</li>
<li>Release management</li>
<li>Problem-solving and analytical skills</li>
<li>Budget and resource management</li>
<li>Vendor and stakeholder management</li>
<li>Team building and talent development</li>
<li>Continuous improvement mindset</li>
<li>Adaptability in evolving technology landscapes</li>
</ul>
Working Conditions
<ul>
<li>Standard office environment with hybrid/remote work flexibility (within BC)
</li>
<li>Occasional after-hours work for maintenance windows and incident response
</li>
<li>On-call rotation participation as needed - May require occasional travel for conferences or training
</li>
</ul>
VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.
Note:
<ul>
<li>Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.</li>
<li>All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.</li>
</ul>
Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.

Manager, Applications and Integration Services

Manager, Applications and Integration Services

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