Manager/ Assistant Manager (Membership & Operations)

Role & responsibilities

1. Membership management (primary)

• Manage the full membership lifecycle: enquiries, applications, onboarding, renewals, and records;
• Serve as the day-to-day point of contact for member companies and their representatives;
• Maintain the register of members, membership files, and the membership database;
• Coordinate committees and working groups scheduling, papers, minutes, and follow-up actions;
• Track member engagement and help keep members active and satisfied.

2. Operations & administration (primary)

• Run the day-to-day operations of the Secretariat office;
• Coordinate with vendors and support partners (accounts, IT, branding, office);
• Maintain records, registers, and the compliance calendar, supporting the Director on governance filings;
• Help prepare budgets, track expenses, and support financial administration with the accounts partner;
• Organise meetings of the Executive Committee and General Body, including notices, agendas, and minutes.

3. Events & stakeholder engagement

• Plan and execute IPSO events roundtables, summits, member meets, and delegations end to end;
• Manage logistics, venues, invitations, speakers, and on-the-day coordination;
• Support engagement with government, industry, academia, and ecosystem partners.

4. Policy & communications support (supporting, with room to grow)

• Coordinate member consultations and surveys, and help compile responses into clear summaries;
• Draft and edit letters, notes, member communications, newsletters, and website content;
• Support the preparation of policy submissions, position papers, and reports led by the Director, Co-Presidents, and members;
• Keep track of relevant sector, regulatory, and policy developments.

Preferred candidate profile

• 58 years of relevant work experience;
• Coordination and organisation strength: a proven ability to manage many moving parts, many stakeholders, and deadlines without dropping things;
• Strong writing skills in English: able to draft clear letters, minutes, notes, and member communications with little supervision;
• Event management experience: having planned and run professional events or meetings end to end;
• Good interpersonal skills and executive presence comfortable dealing with senior industry leaders;
• Comfort with MS Office (Word, Excel, PowerPoint) and everyday digital tools.

Highly preferred

• Industry-body / trade-association experience the strongest fit. Prior work at industry associations such as CII, FICCI, ASSOCHAM, NASSCOM, FTCCI, Pharmexcil, IPA, OPPI, IDMA, or a State pharma association etc means you already understand member servicing, committees, and government-facing work;
• Membership-organisation experience of any kind (professional bodies, chambers, councils);
• Pharma media or trade-publication experience strong sector awareness and writing;
• Start-up or entrepreneurial experience — the versatility to build processes from scratch and wear many hats.

Personal qualities

• Self-starter who takes ownership and works well with little supervision;
• Organised, reliable, and detail-oriented;
• Discreet and trustworthy with confidential member information;
• Collaborative, service-minded, and comfortable in a small, hands-on team;
• Willing to travel and to take on a wide, evolving remit as IPSO grows.

Qualifications

• Any Graduate degree (MBA, life sciences degree, public policy, or communications) is preferred but not essential if experience is strong.

What the role offers

• A rare chance to help build a national industry body from its earliest days;
• Direct exposure to the leadership of India’s top CRDMO companies and to national policy work;
• A broad, varied remit with real ownership and visible impact;
• Room to grow as the Secretariat expands.

Perks and benefit

• A rare chance to help build a national industry body from its earliest days;
• Direct exposure to the leadership of India’s top CRDMO companies and to national policy work;
• A broad, varied remit with real ownership and visible impact;
• Room to grow as the Secretariat expands.