Manager- Audit & Quality Assurance

Role Overview:

Responsible for ensuring audit, compliance, and quality assurance across government-funded skilling projects in line with regulatory guidelines and SOPs. Oversees end-to-end monitoring of the training lifecycle, identifying gaps and driving corrective actions to improve outcomes. Ensures standardization of training quality, trainer effectiveness, and assessment readiness across centers. Manages MIS validation, reporting accuracy, and data-driven performance tracking. Collaborates with stakeholders to maintain audit readiness and compliance alignment. Drives process improvements, risk mitigation, and capacity-building initiatives to enhance overall efficiency and quality.

Role & responsibilities:

• Conduct internal and external audits of training centers across government-funded skilling projects (e.g., NSDC, state missions, and other central/state schemes).
• Ensure adherence to scheme guidelines, SOPs, and regulatory requirements.
• Develop and maintain audit plans, checklists, and compliance frameworks.
• Monitor trainer effectiveness, curriculum adherence, and assessment readiness
• Standardize QA processes across multiple schemes and locations.
• Monitor end-to-end training lifecycle: mobilization, enrollment, training, assessment, certification, and placement.
• Track KPIs such as enrollment ratios, attendance, dropouts, certification rates, and placement outcomes.
• Conduct field visits, surprise inspections, and third-party validations.
• Coordinate with Training Partners, Project Implementing Agencies (PIAs), Assessing Bodies, and Sector Skill Councils.
• Ensure readiness for inspections by government bodies and third-party auditors.

Qualifications:

• Bachelor' degree in any field.
• Certifications in teaching, training, or quality assurance are a plus (e.g., Certified Professional in Training Management, Quality Assurance in Education, etc.)