Manager, Beverage

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The role is responsible for planning and executing the global beverage operational standard working in conjunction with the Senior Manager Beverage and Global Director of F&B and Global Beverage leader. The candidate will be accountable for delivering, maintaining and monitoring the high level of service standard. He/she needs to participate in pre-opening beverage design, menu concept and service flow, along with creating innovative and technologically enhanced methods of increasing productivity and service improvements.

What you’ll be doing:

• Support the develop global beverage matrix
• Support the lounge, bar and retail beverage operations
• Create and monitor beverage performance through the network
• Assist all stations with support on tackling ongoing challenges and concerns related to beverages
• Provide beverage operational updates to top management
• Take corrective and preventative action on operational challenges related to beverages faced in all units
• Create and monitor ancillary revenue opportunities for all lounges
• Responsible for wines, champagnes, beers, spirits, liqueurs, fortified wines, vermouths, ciders, cocktails, soft drinks, waters, coffee/tea, juices
• Ensure service standards are maintained
• Participate in the bar designs and providing all aspects of the beverage components of each new project
• Work with global L&D to provide the necessary training materials of beverage operation for pre-opening
• Offer continuous support and special task force in new project
• Source of operating equipment together with procurement
• Source service providers together with procurement
• Set up of all IT systems for POS for bar sales
• Maintain & update beverage Operating Manuals
• Create innovative and technologically enhanced methods of increasing productivity and service improvements
• Ad hoc tasks as required

About you:

• Minimum 5 years' experience at management level in beverage operations
• Diploma or above in hospitality or business administration related discipline
• Experience in fine dining will be an advantage
• Strong knowledge in wine, spirit and cocktail. Professional qualifications and certification will be a credit
• Proactive, enthusiastic and self-motivated with strong sense of responsibility
• Able to work in a highly collaborative team environment
• Strong training and management skills
• Good command of both spoken and written English and ability to speak Mandarin / Cantonese
• Business travel is required