Manager, Billing Operations

Job highlights

• Bachelors Degree in Finance,Accounting,or Business Administration. Chartered Accountant preferred.
• Experience in Fortune 1000 size company (publicly traded) with high volume transactions and disciplined close process preferred.
• Experience Qualifications

Job Summary

A Billing Operations Manager is responsible for ensuring the company's billing process runs accurately, efficiently, and on time. The primary goal is to make sure customers are billed correctly, invoices are delivered promptly, and billing-related issues are resolved while supporting strong cash flow and customer satisfaction.

This position offers opportunities to work with other teams such as Payroll, Customer Service, Pricing Strategy, FPA, Credits and Collections, Accounting, and others to support the accuracy and completeness of client invoicing and strategic revenue initiatives.

What you will do

• Oversee the preparation and issuance of invoices to clients
• Ensuring billing is accurate and complies with contracts, pricing agreements, and company policies
• Implement and maintain billing systems and processes
• Partner with IT and business teams on system enhancements and automation initiatives
• Addresses billing issues with clients or internal customer service teams
• Document policies and procedures as necessary
• Build and implement internal controls to protect against billing errors and financial misstatements
• Support SOX controls and financial reporting accuracy where applicable
• Analyze trends with billings
• Partner closely with Operations, Customer Success, Revenue Accounting, Treasury, and FPA
• Identifies opportunities to streamline business processes, minimize errors, and enhance the overall efficiency and accuracy of the billing function
• Manage billing specialists and analysts
• Train and develop team members
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelors Degree in Finance, Accounting, or Business Administration
• Chartered Accountant preferred

Experience Qualifications

• Typically 8+ years of experience in Billing Operations, Accounts Receivable, Order-to-Cash, or Revenue Operations
• Experience in Fortune 1000 size company (publicly traded) with high volume transactions and disciplined close process preferred

Skills and Abilities

• Oracle Fusion applications including OSM, PIM, AR, Pricing Administration
• End-to-end billing lifecycle management, invoice generation, and customer billing support
• Subscription, recurring, and usage-based billing models
• SOX controls, audit support, reconciliations, and operational reporting
• Analytical, time management, and stakeholder management skills
• Verbal and written communications
• Attention to detail, organizational, and time management skills
• Ability to work independently and with a team in a fast-paced and progressive environment
• Follow up on pending issues, take initiative and solve problems

Work Environment

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.