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Manager- Billing Ops

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Onsite

Manager- Billing Ops

VOIS

Manager- Billing Ops

Skills

AI

16 days ago

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Important information


Contract type:

Permanent

Location:

India

Work mode:

Onsite

Published on:

9 October 2026

What they need


  • Provide hands-on L2 Application Operations leadership for telecom Billing Operations, with primary focus on bill run processing, invoice posting, call/CDR processing and discrepancy management across supported billing platforms.
  • Ensure reliable daily and bill-cycle operations through technical monitoring, incident restoration, SLA/KPI adherence, pre/post-bill validation, reconciliation, exception handling and proactive problem management.
  • Drive automation, observability, continual improvement and responsible AI/AIOps adoption to reduce manual effort, improve billing accuracy and accelerate detection and resolution of operational issues.
  • Requires 4-7 years of Telecom IT, BSS or enterprise billing Application Operations experience with strong hands-on production-support responsibility.

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