Manager - BSA

Product Launch Business Solutioning

• Manage end-to-end business requirements for new product launches, rider introductions, regulatory changes, and product enhancements.
• Partner with business stakeholders to understand requirements and provide technology consulting for Individual Life Insurance products.
• Drive solution design across purchase journeys, Digital Platforms, APIs, CRM, and other integrated applications.
• Translate business requirements into functional specifications, process workflows, and solution designs.

Project Delivery Ownership

• Own solution delivery throughout the project lifecycle including:
  • Requirement Gathering
  • Solution Design
  • Development Coordination
  • SIT/UAT Support
  • Production Deployment
  • Hypercare Support
• Ensure quality and timely delivery of projects while meeting business objectives.
• Coordinate with cross-functional teams including Architecture, Development, Testing, Operations, and Business.

Digital Transformation Integration

• Drive API enablement and reusable common capability creation.
• Design and implement integration solutions between policy administration systems and B2C digital assets.
• Identify opportunities for automation, digitization, and process optimization.
• Collaborate with enterprise architecture teams to create future-proof technology solutions.

Production Support System Reliability

• Ensure production stability, performance, and availability of assigned applications.
• Drive production issue resolution and closure within agreed SLAs/TATs.
• Conduct weekly and monthly review meetings with business stakeholders.
• Monitor application health, performance, and capacity utilization.

Governance, Compliance Audit

• Build and manage governance frameworks and operational processes.
• Ensure adherence to SDLC, IT Governance, Information Security, and Compliance standards.
• Own and track closure of audit observations, compliance gaps, VAPT findings, and information security recommendations.
• Review and manage data privacy, data leakage, and regulatory compliance requirements.
• Ensure systems remain secure, stable, and compliant with organizational standards.

Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.