Manager - Business Administration Support Services (BASS)

Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural, or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Role details

The Business Adminstration Support Services at the Mackay Base Hospital is seeking applications for a Manager to join their team on a permanent basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity

To lead and support Administration Officers whilst managing and co-ordinating Mackay Hospital Health Service backfill and relief administration requirements. The role requires leave management, mandatory training, and skill development for casual and permanent reliever portfolio staff, undertaking AO3 recruitment, performance management, quality improvement initiatives and other matters relevant to casual administration pool and reliever staff portfolio. This is an on-call position that requires you to work a rotational roster within the Business Administration Support Services, Manager team.

About the Team

Business Administration Support Services (BASS) supports work area within the Mackay Base Hospital by providing appropriately skilled staff to backfill vacant administration positions to meet service delivery needs.  Vacancies occur as a result of various forms of planned, unplanned or extended leave.  BASS manages 16.2 administration ‘reliever' positions and a large administrative casual pool who are utilised to provide backfill and additional administrative support where necessary throughout the Mackay Base Hospital.

About our Hospital and Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,700 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some of our great benefits on offer

• Competitive wages, salary packaging and leave entitlements
• Flexible working arrangements
• A diverse work culture
• Career development
• Professional development opportunities
• Education opportunities, Study and Research
• Paid parental leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport