Manager - Business Development & Sales

This is a pure field sales role, where you will be responsible for identifying and pursuing new opportunities and bringing in new clients.

Role & responsibilities

• Generate new leads and business opportunities for household goods relocation services and achieve branch sales targets.
• Handle the complete sales cycle, from lead generation, customer meetings and enquiries to quotations, negotiations and closure.
• Build and maintain strong relationships with new and existing customers to generate repeat and referral business.
• Understand customers' relocation requirements and recommend suitable household goods moving solutions.
• Coordinate with Pricing, Operations, Move Management and other internal teams to ensure timely quotations and smooth service delivery.
• Follow up regularly with customers, conduct sales meetings and presentations, and actively pursue new business opportunities.
• Maintain accurate records of leads, opportunities, sales pipeline, customer information and business closures.
• Keep track of market trends, customer requirements and competitor activities to identify new business opportunities.
• Coordinate with internal teams to address customer queries, escalations and ensure a good customer experience.
• Support branch growth by identifying new markets, customers and opportunities to increase revenue and profitability.

Preferred candidate profile

• 3 to 6 years of experience in Business Development and Sales. Experience in the relocations industry is preferred; candidates from related service industries such as logistics, hospitality, etc. can also be considered.
• Prior experience in B2B sales and business development, preferably in a field sales role.
• Strong communication, negotiation, and relationship-building skills.
• Good understanding of the local market and ability to identify and develop new business opportunities.