Manager, Business Systems

Overview Who We Are: As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement: Hybrid Responsibilities What You'll Do: Responsible for managing the design and administration of business program processes and operation systems.

Key Responsibilities

• Design and administer systems to parallel the overall business strategies.
• Document detailed descriptions of user needs, program requirements and functional steps needed to develop and/or modify computer programs that support the organization.
• Works directly with the business units and corporate services to develop priorities, define requirements, recommend solutions and report status for application system changes and reporting requirements.
• Interface with users, programmers and the enterprise support center as a liaison for communicating user requirements and resolving application problems.
• Design reporting to ensure compliance with both regulatory, customer and company requirements.
• Assist in Human Capital Management (HCM) and Enterprise Resource Planning (ERP) systems design and upkeep.
• Manage assigned team members to ensure quality assurance and efficiency targets are met and continue to support corporate programs.
• Provide ad hoc reporting/queries to business unit customers upon request. Ensure the data integrity of business systems.

Qualifications Education & Credentials:

• Bachelor’s degree in computer science, information systems, business or a related field; or a combination of post high school and equal experience may be substituted for education.
• Certification in technology systems which may include Microsoft, Oracle, SQL, etc. preferred.

Experience

• 5+ years directly related information technology experience in developing, improving and streamlining processes and a minimum of 1 year experience supervising; may substitute experience in the maritime industry with certifications or technology knowledge.

Technical Skills

• Advanced proficiency with Oracle Fusion HCM and ERO, Atlassian tools, Microsoft Office producs, including Word, Outlook, PowerPoint, Excel, and SharePoint.
• Advanced report writing and gathering abilities in platform.

Other

• Bilingual (English/Spanish)

What We Offer? We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely. Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.