PS Group
Manager-Call Centre Quality
Skills
2 months ago
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Important information
Contract type:
Permanent
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
18 August 2026
What they need
Own End to end call quality across inbound and outbound calling for all real estate projects, in partnership with sales heads who own the project script.
Design and maintain the call QA rubric and scoring methodology for both inbound and outbound,
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