Manager, Catering

About Us: From NHL hockey games to concerts and high-profile special events, we are passionate about delivering exceptional food and beverage experiences for our partners and guests. As a premier sports and events venue, our success is driven by strong leadership, operational excellence, and a collaborative, people-first culture.

Job Summary: We are seeking an experienced Manager, Catering to lead catering sales and planning for a fast-paced hockey and special events venue. This role is responsible for managing a team of up to 25 employees across catering sales and catering planning, while overseeing high-volume, high-profile events.

Key Responsibilities

• Lead, coach, and develop a team of up to 25 team members across catering planning and operations
• Provide on-site leadership during events, ensuring seamless execution and alignment with client and venue expectations
• Maintain a strong working knowledge of venue operations, policies, and procedures
• Collaborate closely with Operations, Culinary, and Event teams to ensure successful planning and delivery of all events
• Manage full-cycle catering planning and work in conjunction with the Partner
• Actively up-sell enhancements and premium offerings to maximize event revenue
• Prepare and present weekly and monthly sales and revenue reports
• Participate in weekly revenue meetings
• Serve as a senior point of contact for clients
• Consult with clients to understand their vision and provide creative, tailored event solutions
• Maintain strong relationships with corporate clients, event planners, and community partners
• Prepare accurate quotes, contracts, and event documentation
• Maintain organized and confidential sales and client files
• Utilize catering and sales systems to track account history, bookings, and reporting

Qualifications & Experience

• Minimum 2 years of experience in catering sales management within a venue, hotel, or catering company
• Demonstrated experience leading and managing teams, ideally in a high-volume or event-driven environment
• Strong understanding of large-scale events, premium hospitality, and live sports or special events operations
• Proven ability to drive revenue, manage client relationships, and close sales
• Excellent leadership, communication, negotiation, and presentation skills
• Strong organizational, time management, and problem-solving abilities
• High level of professionalism, adaptability, and accountability
• Proficiency in MS Word, Excel, and Outlook; catering or event management software considered an asset
• Flexibility to work evenings, weekends, and event-driven schedules as required