Manager - CAWI(online Sampling)

We're scaling our online quantitative business and looking for a hands-on  Manager – CAWI  to own the end-to-end delivery of web-based sample only projects across global markets.

What you'll own

1. Lead the team  — Manage and grow a team of Project Managers and Project Management Trainees running CAWI studies across NA, EU, APAC, LATAM & MENA.
2. Build client & partner relationships  — Be the trusted operational contact for global MR agencies, consulting firms, and pharma clients, and the senior counterpart for our sample partners.
3. Oversee panel & partner network traffic  — Maintain the daily flow across the Insights Opinion proprietary panel (B2B, B2C, HCP) and our external partner network — balancing cost, speed, and exclusivity.
4. Guarantee sampling quality  — Own the sampling plan, fraud framework, soft-launch governance, and data cleaning on every study. Audit-ready, every time.

What you bring

1. 5–10 years  in market research operations / data collection, with  3+ years in CAWI / online quant
2. Minimum 2 years managing a team
3. Hands-on experience on DIY sample platforms  — Cint Exchange (incl. legacy Lucid Marketplace),  PureSpectrum ,  Mint  (Methodify / Cint Mint)
4. Working knowledge of survey scripting platforms — Decipher, Forsta/Confirmit, Qualtrics, SurveyToGo, or Alchemer
5. Fluency with QC tooling
6. Solid grounding in  ISO 20252, ESOMAR 28, GDPR , and (for HCP)  HIPAA / BHBIA / EphMRA
7. Advanced Excel
8. Excellent written & verbal English, calm under pressure, sharp eye for detail

Big plus:  Healthcare research exposure (HCP / patient online studies)

Why Insights Opinion

1. Global exposure — studies across 50+ markets for top-tier MR agencies and pharma clients
2. Clear career path — progression to Senior Manager / AVP – Online Data Collection in 24–36 months for strong performers
3. Competitive fixed + performance-linked variable pay, medical insurance for self and family

How to apply

Send your CV + a short note on your CAWI portfolio (markets, methodologies, DIY platforms you've used) to  [email protected]

Subject:  Application – Manager – CAWI – [Your Name]

Or apply directly via LinkedIn 👇

Insights Opinion is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace.