MANAGER: CBO A/R

Centralized Billing Office

FT/ DAYS/ 80 hours per pay

The CBO A/R Manager oversees daily operations within the PPN Central Billing Office as it relates to the scope and responsibilities of your assigned team. The CBO A/R Manager works with the CBO Administrator to develop, implement, and maintain efficient and effective workflows to ensure revenue/cash optimization and to limit risks associated with coding and billing practices. The CBO A/R Manager assists in providing direction, instruction, and guidance to all members of the PPN CBO team for the purpose of training and staff development. The Manager works with PPN Practice Managers, providers, and staff, to develop process improvements needed to maintain optimal performance and productivity within the team. The Manager performs all functions with a high level of discretion, integrity, and professionalism.

The effective CBO A/R Manager provides guidance and direction using independent analysis and conclusion that aligns with leadership direction and the Premier Health mission. Managers are expected to develop and maintain good relationships with employees, peers, PPN staff, and leaders, to ensure our customers receive the level of service necessary to build confidence and trust in the network and for our providers. Effective recruitment, development, and management of team members is an essential requirement of the CBO A/R Manager role.

Qualifications - External

1. Minimum High School diploma or equivalency certificate required; associates or bachelor’s degree preferred.
2. Minimum of 3 years’ experience in medical billing and/or coding required.
3. Prior management experience and/or a minimum of one year of employment within the PPN CBO is required.
4. Must have a strong understanding of the Physician Revenue Cycle.
5. A strong knowledge of third-party billing regulations and CPT/ICD coding guidelines is required.
6. Demonstrates knowledge of routine CRT/data entry.
7. Possesses a working knowledge of spreadsheet applications.
8. Must exhibit strong communication and decision-making skills.

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