Manager, Client Services – APAC Life Sciences

Are you ready to lead, scale, and build? This role goes beyond maintaining the status quo.

Atheneum is looking for a Manager, Client Services to lead our Life Sciences vertical in APAC , based in Ho Chi Minh City . This is a critical leadership role with high visibility, significant ownership, and the mandate to both protect a strong existing business and drive a breakthrough in market share.

If you are a proven operator in Expert Networks (or adjacent fields), thrive in complexity, and are motivated by impact, growth, and accountability — this role is designed for you.

Who We Are:

Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well-known global corporations. Our mission is to provide faster insights to empower our clients’ decision-making by connecting them to the world's top professionals and industry leaders.

Atheneum is growing rapidly with offices across the US, South America, Europe, Middle East, and Asia.

Your Mission:

Client & Project Leadership:

• Own and lead high ‑ impact projects across APAC, in close collaboration with regional and global stakeholders, with full accountability for delivery quality and commercial outcomes.
• Act as a primary point of contact for key Life Sciences clients in APAC, engaging professionally and confidently with key users and stakeholders.
• Proactively scope projects, assess priorities, and advise clients on optimal execution approaches in time‑sensitive environments.
• Drive revenue growth and market expansion , maintaining strong performance while unlocking new opportunities.

Team Management & Development:

• Build and lead a high-performing client services team located in HCMC, Shanghai and Lahore, establishing clear standards, processes, and accountability.
• Coach and develop talent, accelerating both performance and professional growth.
• Take full ownership of people management, including hiring, performance management, and addressing underperformance when necessary.
• Allocate resources effectively to balance speed, quality, and team sustainability.
• Guide and motivate team members toward shared goals, fostering a collaborative and inclusive team environment.

Business Ownership & Continuous Improvement:

• Take ownership of a well-developed Life Sciences business with strong client demand and significant growth potential.
• Partner closely with regional and global stakeholders to strengthen Atheneum’s position as a leading Life Sciences expert network in APAC.
• Leverage data, client feedback, and team insights to continuously improve execution and commercial performance.
• Maintain a strong on‑site leadership presence in the HCMC office, reinforcing expected standards, behaviors, and performance culture.

What Success Looks Like (6–12 Months)

• Consistent revenue growth and a healthy pipeline within the APAC Life Sciences portfolio.
• High client satisfaction and repeat engagement with senior stakeholders.
• A more structured, stable, and high ‑ performing team , with clear standards and development paths.
• Visible leadership impact in strengthening the HCMC office foundation .

Success will be assessed through a combination of commercial outcomes, delivery quality, and people leadership impact.

Profiles We Are Seeking:

Atheneum strongly believes in the power of diversity. We are seeking target-driven team players with excellent emotional intelligence, problem-solving and time management skills.

• Experience in Expert Network services is highly preferred; exceptional candidates from adjacent fields (consulting operations, research services, etc.) may be considered.
• Strong client and project management track record , ideally within Life Sciences.
• Proven people leadership experience, including coaching and accountability.
• Ability to operate comfortably in a high ‑ pressure, target ‑ driven environment .
• Excellent written and verbal communication skills.
• Fluent in English . Another APAC language is preferred.

What We Offer:

• High visibility and trust within a strategically important vertical.
• International exposure to senior clients and regional / global stakeholders.
• A genuine opportunity to build, shape, and lead .
• Strong earning potential linked to performance.
• A steep learning curve and clear development runway for leaders who deliver.

This role is best suited for candidates who are motivated by impact, ownership, and growth.

Here at Atheneum, diversity and inclusion are not just part of our culture but are ingrained in our DNA. We do not discriminate in any way when assessing applications.