Manager, Client Services

Thank you for contacting the Government of Nunavut. Please do not send sensitive or personal information, including (but not limited to): social insurance numbers, birthdates, information of other people, or health information. Please only send a brief description of your issue or concern and how we can contact you. We will make sure the correct person contacts you if they need more information or if they can answer your question or concern. This is a Highly Sensitive Position and a satisfactory Criminal Record Check, along with a clear Vulnerable Sector Check is required.

This employment opportunity is restricted to residents of Rankin Inlet only. This position ensures the quality of MVIS Issuing services in all of Nunavut communities. The services impact a large percentage of the population; those requiring vehicle registrations, driver license or associated services. The Manager has input into the expenditure on funds related to the Motor Vehicles Division’s operations.

Reporting to the Director of Motor Vehicles, this position is responsible for the Motor Vehicles Information Systems (MVIS); Supervises subordinate staff; effects and controls motor vehicle issuing services through private and public service agents; Drafts & implements policies, procedures and standards for the MVIS and it’s requirements under the Traffic Safety Act and associated legislation. In addition, the incumbent provides financial planning and management in revenue accounting and in capital and O&M expenditure accounting for the Motor Vehicles Division. This includes change requests to our systems vendor, preparation of budgets, cash flow projections, variance reports and financial proposals; Manages the delivery of driver licensing and motor vehicle registration; Provides financial planning and management, administrative support and personnel administration; Provides computerized system management; Disposes of accountable assets; Authorizes refunds from revenue in accordance with the Traffic Safety Act; Provides information to clients, agencies and researchers; Ensures signatures on legal and operational documents.

Typically, the above knowledge, skills and abilities would be attained through an undergraduate degree in Business Administration, Finance, Accounting or similar. 2 years of related accounting and finance experience that includes contract administration and interpreting policies and legislation and developing procedures; 1-year supervisory experience (supervising staff and/or leading a team). Class 5 driver’s license.

The Official Languages of Nunavut are Inuktut, English and French. Applicants may submit their resume in any of the official languages of Nunavut. Fluency in more than one of Nunavut’s official languages would be considered an asset. Knowledge of Inuit communities, culture, land,Inuit Qaujimajatuqangit, Inuktut and experience working in a northern cross-cultural environment are also considered assets. The completion of recognized professional accounting designation (CPA) is an asset. Post graduate diploma program in Management Studies is an asset.

Acceptable combinations of education and experience may be considered for this position. We encourage you to apply if you have equivalent years of education and/or experience equal to the education and experience requirements listed above.

An eligibility list may be created to fill future vacancies.

• The Government of Nunavut is committed to creating a representative workforce; therefore, priority will be given to Nunavut Inuit who self-identify as being enrolled under the Nunavut Agreement in accordance with the Priority Hiring Policy.
• Government of Nunavut employees serving a probationary period must obtain and provide written authorization from the deputy head of their employing department. The authorization from the deputy head must accompany your application for your application to be considered.
• Possession of a criminal record may not disqualify candidates from being considered. An assessment of the criminal record will be measured against the scope and duties of the position. This is only a requirement for positions that require a satisfactory criminal record or vulnerable sector check.
• Applicants may submit their resume in any of the Official Languages of Nunavut.
• Only those candidates selected for an interview will be contacted.
• The onus is on candidates in receipt of foreign post-secondary education credentials to have their foreign credentials assessed through a recognized Canadian education institution. Failure to do so may result in the rejection of their application.